Job review from Braig in Plymouth Meeting, PA 19462 on 11/26/13
David Ryan was excellent in answering our questions, being patient with us and telling us exactly what to expect when the crew came to do our mold remediation and installation of the basement dry system (trench and Sani-dry_dehumidifier.
Pleasant and helpful.
They were pleasant, informative and got me to the person I needed to speak with quickly.
We found David Ryan to be an excellent, respectful professional, who was obviously knowledgeable about what Basement Systems could do. He was very honest, telling us exactly how much the cost would be and giving suggestions along the way. He was patient with all of our questions and never rushed us into a decision.
They missed some mold on the rafters but when asked about it, quickly fixed it. They were very hard working and respectful. Willie was willing to answer our questions even though he was very busy.
Vince came later to install our Sani-dry and to fix the newly installed windows. He was able to discern the problem, fix it and show us what was wrong. He too was excellent at what he was doing, very respectful and patient as we asked questions.
What made you choose our company:
The information available on your website was so helpful and full of detail about basement problems and why your company can fix them. The books you offered for free were outstanding in their explanations.
The company stood out way above any others on the web. But the clincher in choosing your company was the helpful, knowledgeable, pleasant and honest young man you sent out as our inspector, David Ryan.