Basement Finishing Customer Testimonial from Douglas C. in Philadelphia, PA

We found mold infesting the carpet in the basement. We pulled out and threw away the carpet, and discovered that the concrete underneath was in pretty bad shape, so we didn't want to do the tiling ourselves. Talked to a couple places, Basement Systems USA was the most professional and knowledgeable and their prices were fair. We're very happy with the work they did. The estimate guy spent a long time with us and explained our options in great detail, never pressured or rushed us. We were able to schedule the installation for within a few weeks, which was great - we use the basement as a work space, and it was disruptive to have it out of commission. The workmen were a little late (really a little - less than a half hour) and hadn't called to give us a head's up, which is why I gave a B in that category - it annoys my husband when he doesn't know how long it will be until the workers arrive. Once the two men arrived, though, they were courteous and competent. They were honest with us about what they could and couldn't do given the shape of the concrete (i.e., there was no way we'd get a level floor down there without major concrete work), and they did a very nice job, and left everything spotless - definitely the most efficient and clean installation job we've had done. It wasn't cheap, but we felt it was a reasonable price and a good investment, and with the solid installation job to top it off, we're very happy with our choice.