Harford County, MD's Trusted Waterproofing & Bowing Wall Repair

A customer had a nasty problem with their wet and moldy basement. We fixed the problem with our successful Spot Mold Treatment, removing all mold from the space. We then went further by installing the state of the art WaterGuard XL waterproofing system which captures water that leaks through the walls and floors of their home. Now, the customer has a dry, clean space with no worries of damp or moldy odors.

When a homeowner needed a higher quality basement, we were there to help. After eliminating the mold in the basement, we installed our reliable Everlast basement windows and Rockwell window well to keep moisture and soil out. We installed our Wellduct and ThermalDry wall systems to prevent water damage by catching and sending any water to the drainage system. The SaniDry dehumidifier will also control the humidity and air quality in the basement so that there is no risk of moisture, mold or odors. The homeowner is now happy with a basement that can be used.

Before we finished this basement we had to deal with some problems first.  This basement had several crawlspaces that that had moisture and no insulation.  We installed CleanSpace barrier on the floor of the crawlspace to prevent vapor transmission.  We also insulated the walls and rim-joist of the crawlspaces but not with fiberglass insulation because that attracts mold and becomes ineffective over time as it absorbs moisture.  Instead we used Silverglow foam board.  We also installed a SaniDry Dehumidifier to keep the humidity at an acceptable low level.  

Then we used our TBF Everlast wall panel system to finish the basement and it came out great.  Not only does it look good, it comes with a 50-year guarantee against water damage and mold growth.  We also fixed the stairs and installed Thermal flooring that makes the basement floor look good and creates a warmer floor surface. The basement looked great and is now ready to use. 

This job in Bel Air, MD needed an egress window for their finished basement.  The job required removal of bushes and drywall, but everything went smoothly.  The beautiful RockWell window well looks amazing and much better than the standard metal contractor grade wells that always rust and leak.  We also installed a drain in the bottom of the window well to prevent flooding. The basement is now bright, but more importantly, safe!  

This basement in Bel Air, MD needed a WaterGuard waterproofing systems and a SuperSump pump.  WaterGuard is a superior system because unlike traditional drain tile systems, it is designed stay cleaned under the floor.  

This customer was finishing their basement but needed an egress prior to starting. We installed the beautiful Rockwell egress well on this home. Rockwell comes with a guarantee of 20 years against water seepage into the basement.  

This basement had field stone walls that were leaking everywhere.  Excavation and sealing from the outside was not an option, so an interior drainage system called WaterGuard was installed with a SuperSump system.  We also installed the CleanSpace vapour barrier on the walls so that the moisture could be controlled and drain down into the WaterGuard system. The result is a bone dry basement with a nationally backed, transferable warranty from Basement Systems USA Inc.   

We we first saw the foundation walls of this home in Joppa, MD, we were immidiatly concerned.  The walls had a long horizontal crack in the middle and was bowing inward over 2".  There was also some shifting going on at the bottom.  In addition to the foundation wall failure, there was also a serios water seepaage problems and lots of mold on th eold insulation behind the paneling.  

We started with removing the paneling and the moldy insulation. Then we installed 14 GeoLock wall anchors with full interior plates to stabilize the foundation wall.   Next was the waterproofing system.  We installed WaterGuard along the interior wall to guarantee that there woul dno longer be seepage.  We also upgraded the sump pump with a SuperSump system.  The ThermalWall vapour was also installed to prevent moisture from escaping into the basement. 

The customer also wanted the paneling to be replaced, a new electric heater installed, and the drop ceiling repaired.  It was a big job but the foundaton is repaired and we no longer have water and mold issues.  

This home had many problems.  The walls were bowing and needed reinforcing and the joist where sagging.  In addition, the stairwell was flooding over into the basement.  

First we installed GeoLock Wall Anchors to stabilized the foundation wall.  Then we installed SmartJacks to reinforce the joists.  Both products are made of galvanized steel so the will not rust or corrode.  They include a 25-year nationally backed, transferable, guarantee against failure.  

We also broke out the stairwell pad and installed a TrenchDrain System with a new concrete pad to prevent flooding.  

This basement was particularly finished and had a water seepage problem.  The carpet and bottom of the drywall got wet and had to be removed.  

We then cut the floor and installed the WaterGuard drainage system along the perimeter walls.  WaterGuard is a patented system that has been installed all over the country and comes with a nationally backed, life time warranty.  The WaterGuard was connected to a TripleSafe Sump Systems that has the capacity to pump up to 6000 gallons per hour on AC power and can pump up to 12,000 gallons of water in one charge. 

After the waterproofing was completed, we also installed the SaniDry super dehumidifier, which is 7 to 10 times more powerful then your average store bought dehumidifier.  

The results is that the basement is protected from water seepage and high humidity.

This dirt crawl space in Aberdeen had water intrusion that needed to be addressed. Our team encapsulated the crawl space with our CleanSpace vapor barrier system along with lining the walls with SilverGlo insulation.

When a homeowner in Darlington, MD, noticed bowing in the 12-inch block foundation of their walkout basement, they reached out to us at Basement Systems USA for help. Understanding the urgency of their situation, we set them up quickly for an in-depth home inspection. Our System Design Specialist visited the homeowner, keenly analyzed the problem, and discerned that the bowing walls signaled a foundational issue that needed immediate attention. We recommended installing our PowerBrace system - a sturdy, adjustable steel wall bracing system designed specifically to stabilize and gradually straighten bowing or buckling foundation walls. Once our solution was agreed upon, our production team, consisting of a knowledgeable foreman and skilled installers, got to work.

When Hurricane Ida unleashed its fury on Darlington, MD, it didn’t spare the homes in its path, including a beautifully finished basement that turned into a nightmare for a homeowner when water started pouring in from all four corners. Amid the stress and splash, the homeowner managed to bail out about 16 buckets of water, desperately hoping to salvage what was once a cozy, inviting space. Our System Design Specialist visited the home, meticulously inspecting the damage. It was clear that the cinder blo

ck foundation of the home was no match for the ferocity of Hurricane Ida. Our expert proposed a robust solution to guard against future wet disasters: the installation of the PowerBrace system.

Recently, we had the chance to help a family in White Hall, MD, tackle a persistent basement issue that many homeowners dread - mold and a musty smell. Over the years, frequent leaking pipes plagued their basement, leading to the constant use of a dehumidifier just to keep the dampness and odor at bay. Our powerful, yet energy-efficient SaniDry Sedona dehumidifier was chosen to radically transform the environment of their basement. Unlike the ordinary, store-bought dehumidifiers that they had been tirelessly running, the SaniDry Sedona is specifically designed for spaces like theirs - it not only keeps the humidity at bay but also filters the air, drastically reducing mold spores and musty odors. The installation process was seamless.

Recently, a homeowner in Belcamp, MD, reached out to us at Basement Systems USA with a serious concern. Every time it rained, they faced a daunting challenge – water seeping up between the slab and the wall of their basement. After a particularly heavy rainfall, they reported pumping out about 400 gallons of water. Imagine the stress and the worry about damage to their home! Understanding how crucial a dry and safe basement is, our team sprang into action. It all started with a call to our Customer Care team, who are always ready to listen and provide the first step towards a solution. Our team thoroughly inspected the basement, identified the cause of the water intrusion, and concluded that our WaterGuard system coupled with the TripleSafe Sump Pump would be the ideal solution. WaterGuard is an innovative waterproofing system that catches water at the perimeter of the basement and directs it away to prevent any damage. The TripleSafe Sump Pump, on the other hand, provides three levels of protection for your basement and ensures that even in the case of the heaviest rainfall, the water will be efficiently pumped out of the home.

When a Joppa, MD resident reached out to us about their basement routinely flooding during heavy rainfalls due to an overwhelmed French drain system, we knew just how to help. Their big pain was the water table rising and no viable solution in place to effectively manage the excess water in their unfinished basement. Having thoroughly inspected the basement and diagnosed the root of the problem, we proposed the installation of our WaterGuard interior drainage system and the SuperSump sump pump system. This combination is designed specifically to intercept water as it enters the basement and safely expel it away from the home, ensuring the basement remains dry year-round. Our production team, consisting of a foreman and expert installers, applied their skills meticulously to fit both the WaterGuard and SuperSump systems.

When homeowners in Havre de Grace, MD, noticed water leaking through a crack in their unfinished basement's foundation during heavy rain, they knew they couldn’t put off repairs any longer. Concerned about potential damage and seeking a long-lasting solution, they turned to Basement Systems USA for help. Our specialist meticulously inspected the problem area, determining that water was seeping in through a crack in the foundation—a common but serious problem many homeowners face. Understanding the homeowner's need for a reliable solution, we recommended the FlexiSpan system. FlexiSpan is specially designed to address and seal foundation cracks with a triple-action process that not only seals but also flexes with any possible future foundation movements, ensuring the crack remains sealed and the basement dry, no matter what. Our production team, comprised of a dedicated foreman and skilled installers, got to work swiftly. They carefully applied the FlexiSpan system following a precise, tried-and-tested process ensuring the crack was thoroughly sealed. 

Recently at Basement Systems USA, we received a call from a homeowner in Jarrettsville, MD, troubled by water seeping into their mostly finished basement. The problem initially appeared in an unfinished closet but, over time, had worsened to affect the flooring across the space. Understandably concerned about the potential damage to their home, the homeowner sought our expertise to find a lasting solution. Our System Design Specialist inspected the home thoroughly. Identifying the root cause, our specialist recommended installing WaterGuard, a tried and tested waterproofing system designed to effectively channel water away from the basement. This recommendation was backed by an insightful explanation on how WaterGuard works: sitting at the basement's perimeter, it intercepts water at the point of entry, redirecting it safely away, thus keeping the basement dry and protected. The installation day saw our skilled production team, led by an experienced foreman, setting to work installing WaterGuard. The team worked efficiently, ensuring minimal disruption to the homeowner's daily routine. 

When the homeowners in Havre de Grace, MD, first noticed a floor-to-ceiling vertical crack in their poured foundation—matched by an identical scare on the exterior—they knew they needed help, fast. Upon inspection, it was clear: water was finding its way into their basement through these cracks, threatening the comfort, value, and safety of their home. Our solution? The FlexiSpan system. Tailored for just such a predicament, FlexiSpan is designed to seal foundation cracks permanently and effectively, providing the homeowners with peace of mind against future water intrusion. We knew it was the perfect fit for this job. The installation began with our highly skilled production team, led by an experienced foreman who made sure the job ran smoothly from start to clean-up. 

Recently, a homeowner in Abingdon, MD, experienced a common yet frustrating problem many face: their beautifully finished basement started taking in water during heavy rainfalls. Understandably concerned about the damage and the prospect of future issues, they reached out to us at Basement Systems USA, seeking a reliable and long-term solution. Our first step was sending a dedicated System Design Specialist to their home for a complete and thorough inspection. It's crucial for us to diagnose the issue accurately to ensure the recommended solution aligns perfectly with the homeowner’s needs. Following the examination, it became clear that our FlexiSpan system was the ideal solution to address their water intrusion problem. FlexiSpan is our go-to product for such cases, designed to create a durable, waterproof seal that’s made to last, allowing homeowners to reclaim their space without the worry of future leaks or damp. This flexibility is a big part of what sets FlexiSpan apart—it can accommodate natural shifts and movements in the structure without compromising its integrity or waterproofing capability. 

Recently, a homeowner in Bel Air, MD, reached out to us with a problem that's become all too familiar - heavy rain was causing water to seep into their basement. With the basement undergoing plans for finishing, it was crucial to address this issue promptly to prevent any future damage. Our diagnosis made it clear that water was finding its way through two specific locations on the south and east walls made of poured cement. With our specialist's keen eye, he recommended the WaterGuard system – an effective solution designed to capture wall and floor seepage before it reaches the basement floor. This wasn't just about fixing a problem; it was about safeguarding the homeowner’s future plans and investment into their basement. 

Recently, we had the pleasure of helping a homeowner in Bel Air, MD tackle a concerning issue with their 12 x 20 concrete floor crawlspace. The homeowner noticed one of the walls was consistently wet, and the insulation was beginning to fall, signaling some serious moisture problems. They reached out with the hope of encapsulating the space to thwart further damage and maintain a dry, healthy environment under their home. Our System Design Specialist quickly identified the issues at hand - a wet wall indicative of potential water intrusion and failing insulation due to prolonged moisture exposure. Following our comprehensive diagnostic, we proposed an ideal, long-term solution to the homeowner utilizing CleanSpace and SilverGlo - two of our premier products. CleanSpace is an incredibly durable, moisture-proof lining designed to encapsulate and protect the crawlspace from mold, mildew, and humidity. Partnered with SilverGlo, an insulation product infused with graphite particles to reflect heat and lower energy costs, we were able to address both the moisture and insulation problems in one fell swoop. Our experienced production team took the reins from there. They meticulously cleared the affected area, installed the CleanSpace liner to seal out moisture effectively, and replaced the inadequate insulation with SilverGlo panels, ensuring snug fits around the crawlspace to maximize insulation efficiency. 

When a homeowner in Joppa, MD reached out to us with concern about their crawl space, they highlighted troubling issues: weakening floor joists suggesting structural challenges and signs indicating possible wood-damaging organism (WDO) activities. The highest worry on their list was around the stability provided by the compromised 2x8x16 sister joists and the unsupportive conditions exacerbated by their dirt and rock floor crawl space. They weren’t just seeking repairs; they needed assurance and a lasting fix. Having diagnosed the extent of damage and identified the specific needs of the home, a proposal utilizing our top-notch products combined with our expertise was laid on the homeowner’s table: SmartJack for solid support, CleanSpace for turning the crawl space into a dry, clean area, SilverGlo to ensure energy efficiency through insulation, and SaniDry Sedona to dehumidify and protect the space going forward. 

When the owners of a 200+ year-old home in Fallston, MD reached out to us at Basement Systems USA, they were struggling with foundation issues unique to their home's venerable age. The foundation, made of "rubble," was failing to provide the stability and safety a modern family needs. Unlike newer constructions, this home's foundation was a puzzle of stones and mortar, a common technique centuries ago but prone to settling and shifting over time, causing uneven floors and walls that could compromise the entire structure. Understanding the seriousness of the situation, our team sprang into action. First, one of our experienced System Design Specialists conducted a thorough inspection of the crawl space and diagnosed the severity of the foundation issues. Our solution? A trio of best-in-class products tailored to strengthen and protect the home for many more years to come. We installed our SmartJack system, an adjustable and durable support solution designed specifically to address sagging floors and floor joists in the crawl space. To ward off moisture and the issues it brings, we encapsulated the space with our CleanSpace liner, creating a dry and usable area underneath the home. Finally, we applied our SilverGlo insulation panels to the walls, boosting the crawl space's thermal performance and contributing to a more energy-efficient home overall. 

Recently in Bel Air, MD, a homeowner noticed an unwelcome sight in their garage: water was seeping in through small cracks around their foundation and where a water pipe entered the garage. Like any homeowner, they were concerned about the potential damage this water infiltration could cause to their home and reached out to us, identifying a need for professional waterproofing services. Upon arrival, the System Design Specialist from our team conducted a thorough examination of the garage issues. Discovering the primary points of water entry, the specialist recommended an effective, tailored solution to address and permanently resolve the homeowner's problem. Our recommendation included the installation of WaterGuard, a specially designed interior perimeter drainage system that sits atop the footing of the foundation to capture wall and floor seepage before it reaches the basement floor. Alongside WaterGuard, we suggested implementing SuperSump, a premier sump pump system equipped to efficiently evacuate water captured by WaterGuard. And to complement these systems, we recommended CleanSpace -- a durable, vapor barrier liner that not only prevents moisture penetration but also transforms the garage's appearance. 

We recently had the opportunity to work with homeowners in Havre de Grace, MD, who were new to their residence and keen on ensuring the stability and safety of their basement before embarking on a renovation journey. The challenge they faced was alarming yet, unfortunately, a familiar predicament for many — the block foundation of their basement exhibited some cracks, an indication which, though there wasn't any immediate evidence of water or moisture problems, signaled potential structural issues down the line. The initial step involved a thorough investigation by our expert System Design Specialist who affirmed the imperative need for a sturdy, reliable solution that not only resolved the visible cracks but also preempted any future issues that could arise from moisture. Our solution involved a combination of our trusted SmartJack system for unbeatable support and stability, coupled with our CleanSpace liner to ensure a clean, dry, and moisture-resistant environment. Together, these solutions promised a transformational change. 

Recently in Bel Air, MD, we encountered a homeowner facing a common, yet troublesome situation with their crawl space. It needed a thorough cleanup and something had to be done to combat the musty smell infiltrating the space above it, particularly during the warmer months. They reached out to us, hoping to not only clear out their crawl space but to also explore options for sealing and perhaps even dehumidification, to nip the ongoing issue in the bud. After contacting our Customer Care team, a home inspection was promptly scheduled. Our System Design Specialist conducted a comprehensive review and pinpointed the heart of the issue. The diagnosis? A clear need for sealing off the crawl space to prevent moisture build-up, coupled with an efficient way to regulate humidity levels to keep the space and the rest of the home healthy and smell-free. Our solution revolved around a high-performing trifecta of products: CleanSpace for effectively sealing the crawl space, SilverGlo insulation panels to ensure it stayed energy-efficient, and our SaniDry Sedona dehumidifier, famed for its ability to keep environments perfectly dry without rocketing up energy bills. 

Recently, we had the pleasure of helping a homeowner in Bel Air, MD, turn their basement into a dry, comfortable space. For this homeowner, the problem started when recent storms turned their basement into an unintended indoor pool. Upon arrival, our skilled System Design Specialist carefully evaluated the basement. The diagnosis was clear: water was making its way in, and we had just the right fix in mind. We recommended installing our proprietary WaterGuard and SuperSump systems. WaterGuard is an innovative interior drainage system designed to catch water entering the basement before it causes damage. Paired with the SuperSump sump pump system, it ensures any water caught is efficiently pumped out and away from the home. 

Recently in Aberdeen, MD, we were contacted by a homeowner facing a challenging situation. After three continuous days of torrential rain, the homeowner discovered standing water in their unfinished basement—a situation they had never encountered before. With no existing sump pump and an unfamiliarity with water damage solutions, they reached out to us, seeking a reliable and long-lasting fix to their basement water problems. Upon receiving their call, our dedicated Customer Care team quickly arranged for a System Design Specialist to visit the property. The specialist conducted a thorough inspection of the basement and determined that our WaterGuard interior drainage system and SuperSump sump pump were the ideal solutions for their water issues. These products are specifically designed to effectively channel basement water to a sump pump system, which then safely expels the water from the home, providing peace of mind during heavy rainfall. The installation process was carried out by our skilled and experienced production team. They meticulously installed the WaterGuard around the perimeter of the basement, ensuring that any future water intrusion would be efficiently caught and directed to the newly installed SuperSump pump system. 

A homeowner in Bel Air, Maryland, contacted Basement Systems USA to add an egress window to her basement bedroom. Her finished basement lacked natural light and, more importantly, a second exit point for emergencies. Local building codes mandate that basement bedrooms must have an egress window to ensure safety and compliance. The basement also had a block foundation, requiring a customized solution to accommodate the installation.

Upon assessment, our team recommended installing a 36x36, In-Swing egress window. This size allowed for optimal light while meeting egress requirements. The next step involved cutting into the foundation and sealing the new window opening. To complete the installation, we added a RockWell egress window well, which combines durability with an attractive stone-like finish. This well also includes built-in steps to facilitate a safe and easy exit from the basement in case of emergency.

To prevent water accumulation in the well, we installed a well duct drain that connects to the existing basement waterproofing system. This well duct is essential for redirecting rainwater and preventing leaks, ensuring the basement remains dry. With the new egress window and well duct system in place, the basement bedroom now complies with local safety codes, benefits from increased natural light, and has an added layer of protection against water infiltration. The homeowner was beyond trilled with the final product. 

We recently assisted a homeowner in Bel Air, MD overcome challenges with their unfinished basement. They were dealing with a common issue: the space was consistently damp, emitting an unpleasant odor, and there was a looming threat of potential mold growth. Understandably concerned, the homeowner reached out to us seeking a solution that would not only address the moisture problem but also prevent it from recurring. Upon contacting our customer care team, an appointment was promptly scheduled for a home inspection. One of our experienced System Design Specialists visited the home to evaluate the situation firsthand. After a thorough inspection, it became clear that the best course of action would be to install our WaterGuard interior drainage system along with the reliable SuperSump sump pump. WaterGuard is designed to sit along the basement perimeter, capturing water that seeps through walls and guiding it efficiently to the SuperSump system. The SuperSump, known for its durability and high capacity, then pumps the collected water safely away from the home – ensuring the basement stays dry and healthy year-round. Our skilled production team got to work, carefully retrofitting these state-of-the-art solutions into the homeowner’s basement with minimal hassle and disruption. 

In Aberdeen, Maryland, a homeowner faced an ongoing struggle as heavy rains led to water infiltrating their basement, with multiple entry points around the foundation. With no sump pump in place, they needed more than a temporary fix—they needed a complete solution. After reaching out to Basement Systems USA, our team conducted a thorough assessment to identify the best approach.

We implemented a multi-layered defense against the water intrusion. We installed a WaterGuard system to capture incoming water along the perimeter and channel it away. A trench drain was strategically placed to capture any surface water, ensuring it didn’t reach the basement floor. For ultimate peace of mind, we added a TripleSafe 3- Sump Pump system, which provided a triple safeguard during even the most severe storms. To enhance the system’s year-round effectiveness, we included an IceGuard, which prevents frozen discharge lines, ensuring the pumps can operate smoothly even during cold spells. We also installed a LawnScape outlet, directing water safely away from the property and protecting the surrounding landscape. To further protect the basement environment, we added a CleanSpace Wall System with the Wallie 36, which acts as a barrier against moisture and vapor while brightening up the space.

This combination of solutions created a fortified, dry, and secure basement environment. With these systems in place, the homeowner can confidently enjoy a basement that remains dry, no matter how fierce the weather gets outside.

Recently in Abingdon, MD, we at Basement Systems had the opportunity to assist a homeowner facing the daunting situation many dread - a basement leak. After enduring a severe rainstorm, the homeowner discovered water seeping through a crack in their foundation. This was not just any crack; it had been a hidden menace, supposedly repaired a decade ago with drylock but the issue came back. Upon contacting us, our Customer Care team sprang into action, scheduling a detailed home inspection to uncover the root of the issue. Our System Design Specialist then meticulously examined the unfinished basement, noting the compromised insulation and exposed walls as key concern areas. The diagnosis? A solution grounded in reliability and effectiveness was critical to ensuring this home stood defiant against any future deluges. The solution proposed - and eagerly accepted by the homeowner - was the installation of our WaterGuard system. Celebrated for its ingenuity in waterproofing, WaterGuard was the ideal choice to address and rectify this home’s foundational challenges. Our expertly trained production team executed the installation with precision, sealing the troublesome crack and reinforcing the basement’s defense against water. 

When a homeowner in Pylesville, Maryland, noticed water creeping through the wall of their unfinished basement. The homeowner wanted to ensure their basement stayed dry no matter how much rain fell outside, so we set up a consultation to address their concerns.

Upon arrival, our team thoroughly inspected the basement, pinpointing the areas that required further protection. Although some waterproofing measures were already in place, we discovered that the existing system would benefit greatly from the addition of a new sump pump. A sump pump acts as the last line of defense, working tirelessly to remove any water that makes its way inside, and this upgrade was just what the basement needed to stay completely dry. We installed a new sump pump system, which included a reliable backup system to ensure continuous operation, even in the event of a power outage.

With the new sump pump in place, the homeowner was overjoyed, knowing they could finally enjoy a dry, worry-free basement. They expressed their gratitude for the expertise and dedication of our team, as well as their relief in having a solution that would stand up to any weather conditions. 

When a homeowner in Havre de Grace, MD, noticed their basement leaking through damaged window wells after each rainstorm, they realized it was time to seek help. Worried about the potential damage it was causing to their home's foundation and the risk of mold, they turned to us at Basement Systems for a reliable solution. Upon contacting our Customer Care team, an appointment was quickly arranged for a home inspection. Our System Design Specialist conducted a thorough examination to diagnose the root of the problem. It was determined that the best course of action was to install our WaterGuard drainage system along with the TripleSafe Sump Pump. This combination promised to address and resolve the homeowner's pressing issue, finally putting their concerns about a wet basement to rest. Our production team, comprised of a skilled foreman and experienced installers, promptly got to work. The WaterGuard system was strategically installed inside the basement perimeter to intercept water, guiding it efficiently to the TripleSafe Sump Pump. This specially designed sump pump system consists of three pumps for added protection, ensuring the basement remains dry, even in the event of a power outage or extreme weather conditions. Matching our promise of a remarkable customer experience, the installation process was performed with minimal disruption to the homeowner's daily life, and the project site was left clean and tidy. 

Recently, in Joppa, MD, we encountered a home that posed a rather common challenge but requiring our specialized touch. The homeowner was facing trouble with their finished basement showing some signs of mold, alongside the dreaded signs of water damage that demanded not just waterproofing, but restoration to its former glory. Understandably concerned about the health and integrity of their home, they reached out to us for a solution. Upon the initiation contact, our dedicated Customer Care team swiftly arranged for a home inspection. Our in-house System Design Specialist meticulously examined the area, diagnosing the root cause of the problem. With expertise and care, they laid out a waterproofing and restoration plan that promised not just to cure but also to prevent future uncertainties tied to water intrusion. Our rescue mission was then launched, led by a foreman and a team of skilled installers armed with three of our trusted products: the WaterGuard drainage channel system designed to cleverly capture wall and floor seam water leaks, the mighty TripleSafe Sump Pump, an unrivaled savior against flooding by efficiently pumping out water, and the SaniDry Sedona - the quietest yet most powerful dehumidifier on the market, creating a dry and healthy environment unrivaled for comfort. 

Recently, in Edgewood, MD, a homeowner reached out to us with a problem that's frustratingly familiar to many - a damp carpet in their finished basement whenever it rained. The joy of having extra space turned into worry with each weather forecast. Understanding the need for a quick and proficient fix, we sprung into action. Our journey began with a call to our customer care team, leading swiftly to a home inspection. Our System Design Specialist, Chris, armed with in-depth knowledge and a knack for problem-solving, visited the home for a thorough assessment. It’s empathetic moments like this—really getting to the root of the annoyance—that sets the course for our tailored solutions. Revealing the diagnosis, we suggested installing our WaterGuard system along with the TripleSafe Sump Pump. Our foreman, alongside diligent installers, began by carefully preparing the basement to welcome the WaterGuard system, a seamless below-floor drainage channel perfectly designed not to clog and masterfully winding around the periphery of the basement, ultimately connecting to our TripleSafe Sump Pump. 

When a homeowner in Aberdeen, MD, contacted Basement Systems USA, they were dealing with persistent water issues in their basement that only appeared during heavy rainfall. Water would seep in through the basement floor, impacting the bathroom and laundry areas, yet there were no pipe leaks to explain the problem. Recognizing the need for a comprehensive waterproofing solution, they sought a permanent fix to keep their basement dry.

Our team recommended a WaterGuard drainage system and a SuperSump pump, which work together to capture and expel any incoming water during rainstorms. Additionally, we installed WellDuct and a drain tile connection to manage groundwater around the foundation. To address wall stability, we added CarbonArmor wall supports. These high-strength strips are designed to reinforce the foundation walls, protecting them from the pressure that heavy rains and shifting soil can place on basement walls.

The homeowner felt an immediate difference. With a dry, stabilized basement, they could finally enjoy a worry-free space. They were especially pleased with how each system worked seamlessly to prevent water intrusion and stabilize their foundation.

In Havre de Grace, MD, an apartment building’s gravel-floor crawl space had seen better days. Its old insulation was underperforming, making the entire space damp. Initiating our proven process, our Customer Care team quickly set the homeowner up with a home inspection. When our System Design Specialist took a look, the diagnosis was clear: the crawl space required a comprehensive upgrade. To turn this problem around, we recommended our top-tier products, CleanSpace and SaniDry Sedona. CleanSpace is a revolutionary vapor barrier that keeps moisture at bay, combating mold and humidity, whereas, SaniDry Sedona is all about creating a dry, healthier environment that is energy efficient. Together, they were just what the doctor ordered for this ailment. Our production team dove in, efficiently installing CleanSpace along the crawl space floors and walls, completely sealing off the earth’s humidity. The SaniDry Sedona was then put in place to regulate the air's moisture levels to avoid any future complications. The outcome was nothing short of transformative. That damp, dreary crawl space was reborn as a dry, efficient area beneath the building.

Recently, our team had the pleasure of addressing and solving a bothersome issue for homeowners in Aberdeen, MD. They reached out to us after noticing water consistently making its way into their split-level home through a small but persistent crack inside their sump pit. Understandably, they were distressed by the potential damage and the damp environment in their home. From the get-go, our Customer Care team set the tone by efficiently scheduling a home inspection. Our System Design Specialist, during his visit, thoroughly inspected the situation. He pinpointed the crack as the water's entryway and laid out a comprehensive plan tailored to the homeowners' needs, ensuring they understood the solution and felt involved throughout the process. To provide a permanent fix, we decided to install our proven trifecta: WaterGuard, TripleSafe Sump Pump, and SaniDry Sedona. The installation process, meticulously carried out by our skilled production team, started with WaterGuard, an innovative interior drainage system designed to capture water infiltration efficiently. Then, we installed the TripleSafe Sump Pump, equipped to handle high volumes of water and operate even during power outages, ensuring the homeowners have peace of mind. Lastly, to tackle the dampness and create a healthier environment, the SaniDry Sedona dehumidifier was installed, completing our comprehensive approach to basement waterproofing.

This homeowner reached out to our team with concerns of dampness in their crawl space, as well as evidence of water seepage in the unfinished portion of their finished basement. To ensure the safety and security of those living in the home, our crew encapsulated the crawl space with our effective CleanSpace vapor barrier system, and implemented our Sanidry Sedona dehumidifier to rid the area of moisture, mold spores, and any unpleasant odors. Here is a photo of the satisfied customer alongside our Foreman!

We recently had the privilege of assisting a homeowner in Jarrettsville, MD, who was struggling with a common yet frustrating problem: leaking basement windows. Set against the backdrop of a home with a solid brick foundation, this issue presented not just an inconvenience, but a threat to the integrity of their living space. Concerned about potential wall restoration costs and eager for a lasting solution, they reached out to us at Basement Systems. Our customer care team quickly set up an appointment, and soon after, our System Design Specialist was on the scene. After a thorough inspection, it became clear that the solution would require more than just a fix for the leaky windows; it called for an overhaul of their basement waterproofing system. We proposed to install two of our most trusted products: the WaterGuard basement waterproofing system and the TripleSafe Sump Pump. These systems were designed to work together to ensure a dry basement, redirecting water away from the home and pumping it out before it can cause further issues. And just like that, we got to work. Our skilled production team skillfully replaced the old, leaky basement windows, ensuring a tight, water-resistant seal against the elements. The WaterGuard system was installed at the foundation's perimeter to catch any incoming water, while the TripleSafe Sump Pump stood ready to discharge it safely away from the home.