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Basement Systems USA is the local, family owned contractor in New Castle County for waterproofing, finishing, and crawl space repair. With over 75 years combined experience and a full-time, professional staff we are ready to serve you and improve your home.
Flooding, water seepage or even high humidity can quickly result in mold growth and water damage in your basement or crawl space. We prevent this from happening by installing an interior drainage system in the basement that is connected to a high volume sump pump. Any water that makes it to the basement is collected and pumped out of the home without you even noticing.
Just like the basement, in the crawl space we similarly place a sump pump system and dehumidifier to prevent water issues. The entire area is encapsulated with vapor barrier to prevent mold growth. Our crawl space system comes with a 25-year warranty.
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If the walls of the basement or bowing inwards we install wall anchors or braces to straighten the walls. If the floor above the crawl space is sagging we install SmartJack support jacks to raise the floor back to a level position. Our New Castle County waterproofing systems come with life-time warranties.
Waterproofing your basement prevents outside water from coming in but what if a pipe bursts or the water heater leaks inside the home. A newly finished basement done by your average contractor will mold and rot if there is an internal leak. You'll have to tear out your new basement! We fix this issue.
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Unlike the average New Castle County contractor we use completely inorganic, waterproof materials. Even if the basement floods your walls and floors will not be damaged by the water. These waterproof products are patented and are built to create an attractive finished basement that lasts a lifetime.
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For this customer, he had an issue of water seeping down through the ground and then intruding into the basement through the back wall. We came out and installed a Cleanspace Vapor Barrier, Waterguard and a Triple Safe Sump Pump.
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A homeowner needed repairs and a better space in their basement. We were able to paint the wall and repair the foundation with CarbonArmor as well as install the BrightWall wall system for not only a better look, but for a system to carry unwanted water to the sump pump. We also installed our quality Sanidry dehumidifier which will control the basement's humidity in order to decrease the risk of moisture and mold. The homeowner now has a basement that is safe and enjoyable to spend time in.
When a homeowner was experiencing crawlspace flooding, we came to the rescue. We were able to install our quality SmartPipe crawlspace drainage system along with some of our other dependable products to prevent crawlspace flooding. The homeowner now uses the SmartSump system that will alert him of any problems it's experiencing as well as the Cleanspace vapor barrier that prevents moisture and outside elements from entering his crawlspace. The homeowner also chose to have us install a new SaniDry dehumidifier as well as our IceGuard discharge system which will ensure his crawlspace stays dry in the winter months. By installing all of these products, we were able to prepare this customer for any situation, protecting his crawlspace from mold, flooding and other outside factors.
This customer’s leaking basement was a big problem. We installed our SuperSump sump pump for him which will pump up to 2280 gallons an hour while preventing further water leakage or other outside elements. Our TrenchDrain and WaterGuard systems will capture water seepage and take it to the sump pump so that the basement stays dry even in heavy weather conditions. The ZenWall basement paneling system also provides walls that are a moisture barrier, capture water seepage and improve energy efficiency in the basement. Thanks to our team, our customer will enjoy his basement.
To ensure his crawlspace stays comfortable and dry, a homeowner called us for help. We got right to work, first ridding it of mold and the current insulation. We then insulated the crawlspace with our quality SilverGlo and Terra Block products. We also installed Cleanspace which will direct any unwanted water seepage and send it to the drainage system. These products keep the crawlspace dry while also improving energy use and comfort. The homeowner is pleased with the new insulation in his crawlspace and thinks of it as new.
This was a difficult little job with a wet and damp basement that was very tight. Codes prevented us from installing a drop or dry wall ceiling due to the high restrictions. So we painted it black and it came out great. We also painted the heating ducts red, which added a nice touch. We waterproofed the basement first with a SuperSump System and then used inorganic product to make sure that we would not have mold problems in the future. The customer wanted to do the painting themselves but it still looks amazing. The change is very dramitic.
This house was for sale with a contract but failed inspection due to signs of water seepage and mold spot on the drywall. No use doing mold remediation until you have eliminated the source of the mold, which was foundation water seepage and high levels of humidity in the basement. This basement was complete finished with bathrooms and floor coverings.
First we removed all the moldy carpet. Then we cut the bottom of the wall so we could remove and haul away the moldy drywall. Then we cut the concrete floor and installed our Waterguard system with TripleSafe Sump to stop the water seepage. We also installed our SaniDry super dehumidifier.
Next, we re-cemented the floor and reinstallation of the bottom of the walls. But we would never use drywall for this because drywall is very vulnerable to mold and water damage. Instead we use TBF Everlast wall, which is non-organic and comes with a 50-year guarantee against water and mold damage. Then we replaced the flooring with 100% waterproof flooring specifically designed for basements. The end result is a dry, mold free, beautiful basement.
This basement was very wet and damp and looked like an un-usable dungeon. It would be a bad idea to use traditional basement finishing matrials like drywall in this basement because you would have mol din no time.
We first made sure that the basement was waterpoofed with our Wateguard waterpoofing system. The we used in-organic materials to finish the basement. TBF everlast walls not only look beautifull, they also com ewith a 50-year guarantee against water or mold damge. The flooring is also waterpoof and even the ceiling tiles are made of an inorganic material and come with a30 year guarantee. The space was small but it turned out great. Can you imagine the difference in home value this job made?
This Basement required a waterproofing system with a SuperSump sum pump and Battery backup before we could finish the basement. We also installed a SaniDry XP Dehumidifier to keep the humidity at a low level, especially to combat the humid summer months. Once the basement was guaranteed to stay dry, the customer felt comfortable investing the money to transform the space into a finished basement. The walls are guaranteed against mold or water damage. The floor is also designed to withstand moisture and has a thermal gap under it which makes it up to 7 degrees warmer. We don’t just finish the basement, we make sure that the right materials are used to prevent mold or damage in the future.
This basement finishing job required a lot of trenching to connect sewage pipes with the injector pit for the bathroom installation. Once that was out of the way, we were able to finish the basement with our Total Basement Finishing EverLast walls and MillCreek flooring systems. These products are a guarantee against future water damage and mold growth. The basement transformation is beautiful and looks like an entirely new space.
This Newark basement was a real mess. The basement looked more like a dungeon and had constant water issues with dampness. We installed WaterGuard around the perimeter with a SuperSump system to take the water out of the house. Then we installed a Trench drain in front of the steps so that water could not come in from the stairwell. A vapor barrier was installed to cover the damp walls and prevent moisture from flowing into the basement. Last but not least, a SaniDry dehumidifier was installed to make sure that the basement air stays below 55% to prevent mold growth.
This little crawlspace was moldy, damp, and cold. The problem was that it was vented to the outside which lets cold and wet air into the crawlspace. It also had fiberglass insulation in the ceiling, which is the worst product to install in damp areas. Fiberglass is organic and will suck the moisture out of the air and then grow mold. The floor was also missing a vapor barrier. This means moisture from the ground can evaporate into the crawlspace. We had the solution; we closed the vent and removed the fiberglass insulation in the ceiling. Then we insulated the perimeter walls with SilverGlow foam board. We also installed Drainage matting and the CleanSpace vapor barrier over the floor. The crawlspace is now t clean, dry, mold and odor free.
There were several problems with this complicated, multi level, home in Wilmington, DE.
First, the deck boards on the front of the home were painted closed and no longer allowed water to drain in between them. As a result, the customer would have several inches of rain build up on the deck, which then leaked into the home and caused the lower level drop ceiling to get damaged. To solve this issue, we had to rip up the old deck boards and replace them with new, pressure treated boards with spaces in between each board so that the water could properly drain. Problem solved.
There was also a problem with sub-flooring in the basement. There was no vapout barrier on the dirt floor below the plywood. This caused a constant moisture problem which resulted in the floor and joist rotting. We ripped out the old floor and the joist and installed a drainage system along with the CleanSpace Vapor barrier so that the space would be dry. No more high mosture levels under the floor. Then we reinstalled the joist and the floor decking.
There was also an adjacent crawlspace with mold all over the joists due to high levels of moisture. The primary reason for the mold was that the existing vapor barrier was only 6-mill poly plastic, which could not keep the moisture from the ground from leaking into the crawlspace and causing high humidity levels. We did a full mold remediation job on the whole CralwSpace. A new SmartSump was installed to make sure we could control water seepage under the vapor barrier. We installed the CleanSpace Vapor Barrier to make sure that the ground was properly sealed off. We also installed the SaniDry Sedona dehumidifer to make sure that the remaining air in the crawlspace would always stay dry. We spray foamed the ban-board/sil-plate area and some above ground framed walls to keep the cold air out. We also replaced the old, leaky, crawlspace door with the airtight EverLast door to keep the humid and cold air out.
To finish it off, we repaired the water damaged drop ceiling on the first floor. This job tool about 7 days and came out beautifully. Most importantly, all the customer problems of mold, rot, high humidity, water seepage and bad insulation have been resolved.
This homeowners dirt cellar/crawl space area was not in the best shape! The area was always damp, and would gather water during and after rains. This poses a large moisture issue, and puts the space at risk for mold issues and rot. Encapsulating this space with our CleanSpace vapor barrier system is a common solution to any crawl space moisture problems!
This homeowner's basement had high humidity levels that he wanted taken care of. The homeowner was also interested in replacing the basement's old drop ceiling, and add recessive lighting. A new wall system and flooring was desired as well. Our team offers a variety of total basement finishing products and services!
This homeowner wanted to clean up and improve her partially-finished basement. There weren't any active leaks in the basement, but high humidity was an issue, causing the homeowner to constantly run a dehumidifier in the space. Our team has a variety of waterproofing products and dehumidification systems to help this homeowner keep her basement dry!
This Delaware City crawl space was extremely damp and humid. There was an old vapor barrier laid down but it was crumbled and damaged. Insulation was also damaged and falling from the ceiling of the crawl space. Our team proposed our CleanSpace encapsulation system to keep the crawl space protected and dry. Drainage matting would be laid down on the crawl space floor and our CleanSpace vapor barrier would be installed throughout the space. Our SaniDry Sedona dehumidifier system was also proposed and suggested to the homeowner to prevent moisture, mold, and musty odors.
There was a lot of moisture present in this Port Penn homeowner's crawl space. Water would often build on the fiberglass insulation, and begin to drip down from it; especially during the summer months. Our team encapsulated the crawl space with our CleanSpace vapor barrier system, and lined the walls with SilverGlo insulation to replace the previous insulation. A new SaniDry Sedona dehumidifier was also installed along with a smart drain in the space.
This dirt crawl space needed new insulation installed, especially in one area underneath the main bedroom of the home. There were slight moisture issues in the crawl space as well, creating an odor throughout the crawl space that can be noticed in the home. Our team encapsulated the crawl space with our CleanSpace vapor barrier system and drainage matting underneath along the floor. SilverGlo insulation was installed along the walls of the crawl space.
Water would often seep through this homeowner's basement walls when it rained. Our team installed our WaterGuard drainage system along 2 walls of the basement along the footer. A super sump pump system was also installed and tied into the WaterGuard.
This partially finished basement often had water come in due to heavy rains. Water seepage mostly occurred in the unfinished portion of the basement. Our team installed our WaterGuard drainage system along the footer of the unfinished section of the basement.
When a Newark, DE homeowner discovered a crack with signs of leakage during a home inspection of their unfinished basement, they knew action had to be taken sooner rather than later. After the homeowner got in touch with our Customer Care team, we dispatched a System Design Specialist to their home. The specialist conducted a thorough inspection, identifying the extent of the problem and devising a customized solution that would meet the homeowner's needs. They recommended the installation of FlexiSpan, a dependable waterproofing product designed to flexibly seal basement cracks and prevent any future water invasion.
When a homeowner in Newark, DE, began noticing their basement’s unsightly and smelly issues, including mold, mildew, and warped paneling, they knew it was time to act. The basement was desperate for new flooring and walls, not to mention, the homeowner harbored ideas of installing an egress window for added safety and natural light. Notorious for its powerful dehumidifying capabilities and adeptness at harnessing mold and mildew, our savior, the SaniDry Sedona, was at the frontlines of our defense strategy against basement dampness.
When a homeowner in Wilmington, DE, contacted us about a persistent musty smell and cool floors, especially noticeable after the rain, we knew we faced a familiar challenge. Like many homes in the region, their new property was suffering from an inadequately protected crawlspace, a common issue that can impact comfort, air quality, and energy efficiency in homes. Following an inspection by one of our experienced System Design Specialists, the root of the problem was clear: moisture infiltration had created an ideal setting for mold growth, contributing to air quality issues inside the home. To tackle this, we recommended our CleanSpace crawl space encapsulation system alongside SilverGlo insulation panels. CleanSpace is designed to create a thick, durable barrier against moisture and air, effectively sealing off the space from earth damp, while SilverGlo helps to insulate the crawlspace, reflecting heat back into the space and ensuring that floors above remain warm and energy bills get a break. Our production team jumped into action, first cleaning and preparing the crawlspace, subsequently laying down the CleanSpace liner, and installing SilverGlo panels with precision. The process not only requires thorough technical expertise but also a sensitivity to the homeowner's daily life, ensuring that our work was carried out carefully and cleaned up promptly, reducing hassle and stress. The outcome was a transformed crawlspace - dry, insulated, and free of musty smells.
Recently, we were contacted by a homeowner from Wilmington, DE, who was facing an all-too-common problem—their sump pump wasn't doing its job, leaving them in a tough spot with a damp, unfinished basement. Knowing the risks of water damage, they reached out to Basement Systems USA for help, and our team was ready for the challenge. Our Specialist recommended a robust, long-term solution to make sure their basement stayed dry – installing our TripleSafe Sump Pump system along with WaterGuard interior drainage and the SaniDry Sedona dehumidifier to keep the space dry and healthy. Our production team, known for their skill and efficiency, got to work. The installation of the TripleSafe Sump Pump ensured a reliable, three-level pumping system that would keep the basement dry in any situation, even during power outages. They also installed WaterGuard to efficiently channel water directly into the new pump system, away from the basement. The SaniDry Sedona was the final touch, eliminating dampness and improving the air quality down there.
Recently, in Newark, DE, we had the opportunity to show how Basement Systems USA can turn a wet basement nightmare into a dry, comfortable living space. A homeowner reached out to us, frustrated with a persistent leak through their finished basement window whenever it rained. It was clear that the best course of action would be to install our WaterGuard system, an innovative solution designed to effectively channel water out of the basement, ensuring it stays dry under all conditions. Our production team, comprised of a highly skilled foreman and installers, arrived at the home ready to work. They meticulously installed the WaterGuard system with precision and attention to detail, ensuring that the entire process caused minimal disruption to the homeowner's daily life. Encouragingly, after installation, the cleanup was so thorough that there was hardly any evidence we had been there, except for the key difference—the leak problem was comprehensively resolved. The outcome was a basement transformed from a damp and distressing space into a dry, welcoming area of the home.
Recently, we had the opportunity to tackle a rather unique crawl space challenge for a wonderful homeowner in Wilmington, DE. The homeowner reached out to us distressed about the poorly maintained crawl space that had been causing them trouble for quite some time. Our recommended solution? Encapsulation using the cutting-edge CleanSpace technology, complemented by the moisture-combating prowess of the SaniDry Sedona system. Swiftly, with operation cleanliness in mind, our well-coiffed installation teams got down to business. CleanSpace, our durable white crawl space liner, was meticulously cut, measured, and adhering to banish moisture's reign permanently. The SaniDry Sedona, a high-efficiency dehumidification system, stayed on, keeping the moisture in check and ensuring the air remained dry and healthy. As our team capped this conversion story from precarious to protected, the transformation was rewarding. Not only was the crawl space now a beacon of cleanliness and resilience against moisture, but the homeowner was also introduced to a renovated state of ease and security.
When a Claymont homeowner noticed their partially finished basement, dating back to 1948, was taking in water through the walls during rains, they knew it was time for a professional touch. Dealing with a home filled with memories and history, the last thing they wanted was water damage to claim their cherished space. Recognizing the urgency, they called us at Basement Systems USA. Our customer care team quickly set up an appointment for a comprehensive home inspection. Keeping in mind the home's age and the nature of the problem, our System Design Specialist conducted a thorough review. We recommended a foolproof solution that involved the installation of our WaterGuard drainage system along the interior perimeter of the basement walls, paired with a reliable SuperSump pump. This duo was chosen for its proven efficacy in handling heavy rainwater entry and ensuring it's efficiently pumped out, keeping the basement dry and intact. Our installation team, known for their precision and tidiness, went to work. Implementing the WaterGuard system required some finesse, particularly as it had to be installed around the basement’s existing footprint, a challenging task in an older home. The SuperSump pump installation complemented this by providing the much-needed horsepower to redirect incoming water.
Recently, we had the opportunity to help a homeowner in Wilmington, DE, who was facing a persistent and troubling issue with water in their partially finished basement. Despite their efforts to keep things dry, water found its way in, particularly affecting the unfinished portion and starting to encroach into the finished area. This not only damaged property but also led to mold growth - a worry for anyone's health and home. We found the water was not just making an unwelcome entrance but also had no way to exit, trapping moisture and causing damage. Our solution included installing our WaterGuard system, an innovative interior basement drainage system designed to effectively capture wall and floor seepage before it reaches the basement floor. Alongside WaterGuard, we placed the SuperSump pump system - an integral part of keeping the basement dry all the time. The SuperSump is designed to handle high volumes of water and ensure that even in heavy downpours, the basement stays dry.
Recently, we had the opportunity to help a homeowner in Newark, DE, who was grappling with a particularly stressful water intrusion issue. Their home, featuring poured concrete walls with a mostly unfinished basement, drywall up in spots but no flooring to speak of, became a sponge during stormy weather. They reported hearing water dripping inside the walls during storms and seeing unwanted pools of water around the foundation. After receiving their call, our Customer Care team promptly scheduled a home inspection. The rescue came in the form of a robust SuperSump system paired with our dependable WaterGuard drainage system. The SuperSump is no ordinary pump—it's a beast in pumping out water efficiently, keeping basements dry year-round. Meanwhile, our WaterGuard system catches any water at the perimeter, directing it away from the basement to prevent any future unwelcome pooling.
Recently, we had the opportunity to help a Wilmington, DE homeowner who was grappling with an unpredictable occurrence in their home: a 3 to 4-foot-high crawl space that mixed dirt and concrete flooring, presenting a significant waterproofing challenge. Upon contact from the homeowner, our dedicated Customer Care team efficiently scheduled a detailed home inspection. When our System Design Specialist arrived at the scene, they identified the core problems with a keen eye for detail. The mixed flooring presented a unique challenge, but with our expertise and understanding of waterproofing solutions, a customized plan was promptly laid out. We proposed the installation of our WaterGuard system along with a SuperSump pump — two of our most reliable solutions designed to tackle exactly this type of situation.
Recently, in Wilmington, DE, we met a homeowner struggling with a partially finished basement burdened by concerning cracks and the looming threat of water damage. Aware of our reputation for excellence, they reached out to us, seeking a durable solution before it was too late. Our initial Free Inspection led us through a journey beneath the home’s surface. We found that these cracks weren’t just blemishes; they were an open invitation for future leaks, threatening to dampen both the home’s health and our customer’s spirits. Preparing a battle plan, we rolled out a trio of our champion products: the WaterGuard drainage system, the SuperSump pump, and the CleanSpace vapor barrier - a trinity of protection famous for their ability to guard homes from the sneakiest of moisture.
We recently took on a challenging but rewarding project in Wilmington, DE, where a homeowner reached out to us, concerned about moisture in their crawl space accessible only via an outdoor door. They were in search of a solution that would not only tackle the moisture problem but also ensure the crawl space remained dry and healthy year-round. When our System Design Specialist visited the site, they inspected the area and identified the issues with the existing crawl space environment. To resolve the moisture concerns effectively, we recommended the installation of SilverGlo and SaniDry Sedona systems—a perfect combo to seal off the crawl space and regulate its humidity. Following the agreed planned solution, our dedicated production team led by an experienced foreman and skilled installers swung into action. SilverGlo panels were installed to insulate the crawl space walls, reflecting heat back into the crawl space for enhanced energy efficiency, while our top-of-the-line SaniDry Sedona dehumidifier system was set up to maintain low humidity levels and protect against moisture.
When a homeowner in Wilmington, DE noticed that the exterior stairwell was causing leaks and water to enter into their finished basement, they knew they needed a professional solution – and that’s when they reached out to us at Basement Systems USA. A System Design Specialist from our team visited the home, thoroughly assessing the situation and pinpointing the source of the issue. It was clear that to resolve the problem, we needed to install our WaterGuard drainage system combined with our reliable SuperSump sump pump. The homeowner trusted us to take on the task, and our production team swung into action. We began by carefully installing the WaterGuard along the interior perimeter of the basement, an innovative product designed to efficiently channel water away from the basement. The SuperSump was installed to offer that extra layer of protection, effectively pumping out any water that was collected by the WaterGuard system, ensuring the basement stays dry year-round.
When a Wilmington homeowner reached out to us, they were only starting to get settled in their new home since moving in 2021 but faced extremely cold winters in their home. They decided it was time to call in the experts at Basement Systems USA. Visiting the home, our specialist discovered the underlying problem: insufficient insulation was letting in cold air, turning the floors into ice rinks. Our recommendation was straightforward - our SilverGlo insulation for both crawl spaces. The SilverGlo solution isn't just any insulation. It's specifically crafted for situations like these, offering a protective layer that not just insulates but also reflects heat back into the crawl spaces, significantly reducing the chill seeping through the floors. Our production team swung into action, efficiently installing SilverGlo in both crawl spaces.
When a homeowner in New Castle, DE, reached out to us at Basement Systems USA, they were battling a frustrating and recurring problem: water pooling under the basement stairs during heavy storms, resulting in leakage that compromised their nicely finished basement. The homeowner had discovered French drains hidden behind moldings but could not locate a sump pump or a sump pit—an essential combination for a functional waterproofing system. The challenge was clear: they needed a reliable solution that would protect their living space and investment from water damage. After contacting our Customer Care team, we promptly scheduled a home inspection to understand the full extent of the problem. Our System Design Specialist performed a thorough investigation of the basement, identifying the water entry points, including troublesome leaks from under the basement floor and near the fireplace. Our recommendation was straightforward: the installation of our WaterGuard interior drainage system alongside the SuperSump sump pump system. The WaterGuard system would effectively capture wall and floor seepage before it reached the basement space, directing it to the SuperSump pump, which would then efficiently eject the collected water away from the home.
When a homeowner from New Castle, DE, faced persistent water pooling under their basement stairs and leaks entering their finished basement during heavy rainfalls, they knew it was time to call us. As showcased in our photo gallery, we installed WaterGuard around the basement perimeter and a SuperSump pump system to effectively address and eliminate the issue.
Recently, a homeowner in Claymont, DE, faced a nuisance that many in older homes might find familiar. Their 1930s house, though recently flipped, harbored a nagging issue: a small leak in the basement storage area. Understanding the importance of safeguarding their home's integrity for years to come, they reached out to us, Basement Systems USA. From the start, our mission was clear—to provide this homeowner with a reliable, long-lasting solution while making the experience as seamless as possible. Our System Design Specialist, equipped with thorough diagnostic tools and a deep understanding of basement waterproofing, closely examined the situation. After a comprehensive inspection, the answer was to implement our WaterGuard interior drainage system coupled with the SuperSump sump pump system would perfectly address their needs. Our production team, consisting of a knowledgeable foreman and skilled installers, got straight to work. We meticulously installed the WaterGuard along the interior perimeter of the basement, a method designed to capture wall and floor seam water leaks with minimal invasiveness to the home. Paired with the reliable SuperSump, we ensured that the unwanted water would be efficiently pumped out, considerably reducing the risk of further leaks and potential mold issues.
Not long ago, in Middletown, DE, a homeowner faced a challenge that's all too common. Each time it rained, they were greeted with the unwelcome sight of water infiltrating their basement through two walls. Understanding the gravity of continuous water intrusion, not just for the structure but for their peace of mind, they reached out to us here at Basement Systems USA. Upon receiving their call, our dedicated Customer Care team quickly got to work, arranging a visit to the home by one of our skilled System Design Specialists. After a thorough inspection and understanding the unique circumstances of their home, it was clear that the FlexiSpan system was the ideal solution for this particular problem—a reliable, proven fix for waterproofing challenges. This product is designed specifically for situations like these, ensuring a lasting solution that withstands normal wall movement and provides a barrier against water leaks.
When heavy rain turned a cozy finished basement in Newark, DE, into a soggy mess, the homeowners knew they had to take action. The frequent water intrusion where the floor met the walls, especially near the egress, left the carpet uncomfortably damp, and the space unusable. Our customer care team quickly responded to their call by scheduling a home inspection to identify the crux of the issue. A seasoned System Design Specialist from our team was then dispatched to thoroughly assess the basement's condition. The diagnosis: a problematic water intrusion issue at the floor-wall joint, the typical trouble area in many basements. We recommended the installation of our WaterGuard interior drainage system along with the SuperSump sump pump system. The WaterGuard system is designed to intercept water entering the basement and direct it efficiently to the SuperSump sump pump. This sump pump is known for its reliability and powerful pumping capabilities, ensuring that any water entering the basement is promptly expelled outside, away from the foundation.
At Basement Systems USA, we recently had the privilege of helping a homeowner in Middletown, DE, who was battling constant worry whenever the forecast predicted heavy rain. The culprit? An area in their basement that just couldn't keep the water out, suspected to be due to a small crack hiding behind the drywall. The homeowner reached out to our team, seeking peace of mind and a dry basement. Our specialist conducted a thorough examination of the basement to identify the source of water entry. It was clear that our WaterGuard system would be the perfect fit for this job, offering a reliable and long-lasting solution to the homeowner's problem.
Recently, a homeowner in Wilmington, DE, encountered a persistent issue in his block foundation unfinished basement. Equipped with a French drain but lacking a sump pump, he noticed signs that the drain might be getting clogged, leading to concerns about effective water management and potential basement flooding. Understanding the crucial need to address this issue promptly, the homeowner reached out to our team at Basement Systems USA for a viable solution. Our System Design Specialist visited the home, conducting a thorough inspection of the basement and diagnosing the root of the water management issue. To offer a comprehensive, long-lasting solution, we recommended the installation of our WaterGuard interior drainage system, a SuperSumsppump, and a SaniDry Sedona dehumidifier to ensure complete waterproofing and humidity control. Following the homeowner's approval, our professional production team, comprising a foreman and skilled installers, got to work. They strategically installed the WaterGuard system to efficiently capture wall and floor seam water leakage, channeling it to the SuperSump sump pump system, which then safely expelled the water away from the property. Additionally, the SaniDry Sedona was installed to maintain the basement’s dryness by reducing humidity levels, effectively tackling all potential sources of dampness.
We recently tackled a basement waterproofing project in Wilmington, DE. Originally faced with an unfinished basement that took in water during the last major storm, the homeowner reached out to us to secure a quick and reliable solution. Our System Design Specialist was on-site to diagnose the problem, creating a trustworthy connection with the homeowner by explaining what caused the infiltration and how we could fix it. After assessing the situation, it was clear that our WaterGuard interior drainage system and the SuperSump sump pump were the perfect duo to address the issue.
When a homeowner in Odessa, DE, noticed a bit of water seeping through the walls of their unfinished basement, especially during rainfalls, it was cause for concern. Even more alarming were the indications of black mold starting to creep up, something no homeowner ever wants to see, especially with plans to finish the basement themselves. A System Design Specialist from our Sales Team visited the home. Upon a thorough inspection, it was clear that the basement's incoming water and dampness were more than just a minor inconvenience. The presence of black mold indicated the potential for air quality issues and structural damage over time. To address this, we recommended the installation of our proven WaterGuard system along with the TripleSafe Sump Pump. These solutions are designed not only to address existing water and mold problems but to keep basements dry for the long haul.
This homeowner in Odessa, Delaware was looking to get his two worn and aged basement egress windows replaced. Our team specializes in custom basement windows to perfectly suit your home!
Not too long ago, in Saint Georges, DE, a homeowner reached out to us with a vision for their home that involved transforming their already finished basement with two windows into a space with a walk-out exit where one of the windows currently sat. Our System Design Specialist took the time to understand the homeowner's needs and expectations, ultimately recommending the SuperSump pump system as the cornerstone of our waterproofing solution. T
When the homeowners in Saint Georges, DE started noticing unwelcome moisture in their basement, they knew it was time to call in the pros. The worry of water damage and the accompanying musky smells meant snacks in the basement rec room were swapped for stress. Visiting the home, our specialist conducted a thorough inspection, pinpointing the problem areas and the steps forward to a dry basement. The recommended solution? Our proven duo of SuperSump and WaterGuard. Our SuperSump sump pump system is no ordinary pump. It’s specially designed to handle the heaviest of rainfalls, making sure basements stay dry year-round. WaterGuard, on the another hand, works secretly under the floor, capturing water before it enters the basement and rerouting it swiftly to the SuperSump.
This homeowner was struggling with constant dampness in her basement, so she contacted us at Basement Systems USA! Our team installed our WaterGuard drainage system along the basement's footer and connected a new SuperSump pump system to the WaterGuard. These products efficiently collect and expel water from the home, keeping the basement dry!
In Bear, DE, there was a homeowner who was facing a serious issue – every time it rained, water would seemingly invade their basement. One of our seasoned System Design Specialists visited the home, taking the time to thoroughly inspect the situation, diagnose the core issues, and recommend a tailored solution. We concluded that the basement would benefit most from our WaterGuard drainage system, a TripleSafe Sump Pump to reliably eject the collected water, and our CleanSpace wall system to keep moisture out and maintain a clean, dry space. Our production team, consisting of an experienced foreman and capable installers, then got to work on transforming this troubled basement into a dry, comfortable part of the home once again.
Recently in Middletown, DE, a homeowner reached out to us with a problem. Unwanted water was making its way into their finished basement every time it rained. One of our skilled System Design Specialists visited the home, armed with insight and foresight, ready to diagnose the issue. After a thorough inspection, it was clear that a precise, powerful fix was needed. Our recommendation? FlexiSpan. This choice wasn't made lightly. FlexiSpan is our go-to for sealing wall cracks, ensuring they don't just survive but thrive through the changing seasons, defying wet weather's attempts to breach basement defenses.
Facing a leaking egress window during rainstorms is every homeowner's nightmare—it simply turns your peaceful basement space into a constant flood concern, challenging that sense of security every home should provide. Our System Design Specialist visited this home, identifying the root cause of the leakage and crafting a custom water management solution.
When a Wilmington, DE homeowner called us, the heart of their concern was clear – their 1950s home, seated on a slab foundation, had a significant problem. With a crawl space addition with only 2-5 inches of clearance, persistent moisture issues loomed large, prompting an urgent call to Basement Systems USA. A specialist from our Sales Team was on the scene envisaging a stern barrier against moisture's persistent invasion. CleanSpace was chosen. With CleanSpace, an innovative encapsulation system known for its remarkable resilience and ability to fend off moisture, our production team was confident.
This Wilmington, DE homeowner was facing a common yet frustrating issue: moisture buildup in their crawl space. Not only can this lead to structural damage, but it also creates an ideal environment for mold and rot, compromising the air quality throughout the home. Our System Design Specialist visited the homeowner's property, performing a comprehensive inspection of the crawl space. It became clear that the key to addressing the homeowner’s problem was by installing our CleanSpace system. This innovative solution is designed to encapsulate the area, dramatically reducing moisture and humidity levels.
This homeowner's garage floor was dropping and cracked, allowing water to get into the garage. Water would puddle in the driveway outside the garage as well, especially since the gutter downspouts were located by the driveway. Our team replaced the concrete slab in the garage, and installed our reliable Trench Drain system outside the garage on the driveway to collect and expel any collected water.
Recently, a homeowner in Newark, DE found themselves struggling with a challenge many in the region can relate to. Water was seeping up through their basement floor during heavier rainstorms, causing concern over potential damage and the overall stability of their basement. A System Design Specialist from our sales team was sent to the homeowner's residence for a thorough inspection. Upon diagnosis, it was evident that something robust and efficient was needed to rectify the issue. The recommended solution was the installation of Carbon Armor - a product renowned for its strength and durability. Following the green light from the homeowner, our highly skilled production team, comprising a foreman and specialized installers, arrived to perform the critical task.
Recently in Claymont, DE, we had a homeowner reach out with a noticeable issue. Their concern? A clearly shifting column in the crawl space beneath their house, which was even affecting the room above. Moldings dividing from the wall was a telltale sign something wasn't right down below. A System Design Specialist from our Sales Team made the trip to diagnose the issue. He found that the stability was compromised, but he offered the SmartJack support system. It’s a sturdy, reliable way to bring peace of mind back to a shaky foundation.
At Basement Systems USA, we recently had the pleasure of transforming a damp and problematic crawlspace in Newark, DE into a dry and worry-free space for a homeowner. The customer was facing recurring water intrusion every time it rained, making their unfinished crawlspace a concern for both the structure of their home and the indoor air quality. Our journey with the homeowner began when they reached out to our Customer Care team, troubled by the persistent dampness in their crawlspace and the absence of an effective water drainage system, specifically a principal sump pump. The proposed solution was a SuperSump pump installation, known for its reliability and capacity to keep crawlspaces and basements dry all year round.
When homeowners in Middletown, DE, had concerns about their basement's single sump pump setup, they knew it was time to call in reinforcements. Aware that relying on one sump pump could leave their basement vulnerable to flooding during a failure or power outage, they reached out to us at Basement Systems USA for a bulletproof solution. Our system design specialist visited their home, diagnosing the potential risk of relying solely on their existing sump pump. They needed a robust backup to ensure that rain or shine, their basement would remain dry. Our team recommended installing a TripleSafe Sump Pump alongside an UltraSump Battery Backup System. The TripleSafe system is our heavy hitter, providing not one but three levels of protection against water intrusion catering to normal-water influx, heavy rains, or in the event of a pump failure, kicking in the battery backup.
Recently in Newark, DE, we encountered a homeowner coping with a troubling discovery in their basement. After enduring intensifying rainstorms, they spotted evidence of water damage. The once reliable partial waterproofing system installed before they moved in was now failing. Vinyl flooring in the center of their basement had started bubbling up – a clear sign of water intrusion. In a DIY attempt to tackle the issue, holes had been poked through the bubbling sections, only to have water seep up through them, proving the situation needed professional intervention. Our Design Specialist provided a diagnosis and recommended a durable solution involving the installation of our WaterGuard drainage system and FlexiSpan sealant. These products are specifically designed to address and prevent water damage efficiently thus providing homeowners with peace of mind during rainy seasons.
At Basement Systems USA, we recently had the opportunity to help a homeowner in Wilmington, DE, who was struggling with a persistent and troubling issue. Their existing basement drainage system was failing, evidenced by a particular area clogged and dirty water leaking out. After contacting our customer care team, a System Design Specialist was promptly dispatched to the home. Through a thorough inspection, we pinpointed the root of the problem: a significant clog along with inadequate drainage design. Our specialist recommended installing WaterGuard, a proven interior drainage system designed to effectively capture wall and floor seam water leaking, directing it to a sump pump system before it ever reaches the basement floor.
Recently, we had the pleasure of assisting a homeowner in New Castle, DE, who found themselves facing basement issues. Their sump pump had failed, leading to the discovery of cracks in their foundation, right when they were considering refinishing their basement and adding an egress window. They needed a solution that not only addressed the immediate problems but also secured their basement's future. We understand that every home has its unique challenges, so our System Design Specialist carefully evaluated the situation, focusing on providing a solution tailored to the homeowner's needs. With a diagnosis in hand, we recommended the installation of our WaterGuard system, the TripleSafe Sump Pump, and our CleanSpace liner - an unbeatable trio for keeping basements dry and protected. The WaterGuard system was designed to efficiently intercept water at the perimeter of the basement, directing it to our TripleSafe Sump Pump, ensuring the basement stays dry all year round.
Recently in Newark, Delaware, a homeowner reached out to us with a pressing issue in their home. They had noticed persistent standing water in their concrete floor crawlspace, a problem that not only threatened the structural integrity of their home but also the health and safety of the residents due to increased humidity and potential mold growth. Our specialist performed a thorough inspection of the home, quickly diagnosing the root of the problem. Water was finding its way into the crawlspace because of inefficient drainage around the exterior of the home, compounded by a lack of an interior system to catch and divert water away from the foundation. Our recommended solution was the installation of our WaterGuard system, an effective and reliable waterproofing product we've used in many homes with similar issues.
When a Newark, DE homeowner reached out to us, they were grappling with a common yet frustrating problem – a chronically damp and humid basement in their tenant-occupied rental property. The issue escalated whenever it rained, leading to water seepage through the basement walls. Aware of how this situation could impact the comfort of the tenant and potentially the structural integrity of the property, the owner knew it was time for a permanent solution. After contacting our Customer Care team, a System Design Specialist visited the home for a comprehensive inspection. They diagnosed the root of the problem and recommended installing our WaterGuard and SuperSump systems – a duo designed to effectively redirect water away from the basement, preventing dampness and flooding.
A Newark, DE homeowner had a bothersome and all-too-common problem—water kept sneaking into their basement, causing headaches and concerns about potential long-term damage. In their search for a lasting solution, they reached out to us at Basement Systems. We understand the frustration of managing a wet basement, even with temporary pumps, and we were eager to help transition them to a permanent solution. After the initial call, we arranged for a visit from one of our experienced System Design Specialists. The task at hand was assessing the situation thoroughly to understand the source of water ingress and determining the best course of action. Upon a complete inspection, our specialist recommended a robust solution that included installing our WaterGuard interior drainage system, accompanied by the trusted performance of a SuperSump and TripleSafe Sump Pump system. These solutions work in harmony to efficiently capture water that enters the basement, channel it to the sump, and then pump it away from the home—far away from where it can cause any trouble.
Recently in Newark, DE, we encountered a home that had a persistent and puzzling issue: water was continuously making its way up through an inexplicable hole in the floor, with no leaky pipes or units in sight. Making the situation more dire, the home was without electricity due to a prior electrical fire, complicating the conditions for both the homeowner and any repair efforts. Understanding the gravity of the problem and its negative impact on the homeowner's daily life, the Basement Systems team was eager to step in and provide our expertise. After the homeowner got in touch with our caring Customer Care team, a detailed home inspection was promptly scheduled. Our System Design Specialist visited the home to diagnose the unusual water ingress problem. Delivering on our promise for a personalized and thorough inspection, it was recommended that a combination of three of our tried and tested solutions was the best course of action: the WaterGuard basement waterproofing system, the CleanSpace vapor barrier, and the SuperSump sump pump.
Recently, we had the pleasure of helping a homeowner in Newark, DE, transform their partially finished basement into a dry and comforting space again. The issue they faced was quite common among homeowners in the area – water seeping in through the meeting point of the wall and the floor in the unfinished portion of their basement. It's a problem that not only causes concern about potential property damage but also raises health concerns from possible mold growth. Our first step was to have our Customer Care team set up a home inspection appointment, which allowed our knowledgeable System Design Specialist to carefully examine the situation and recommend a tailored solution. After a thorough evaluation, we suggested the installation of our effective WaterGuard basement waterproofing system alongside the reliable TripleSafe Sump Pump.
When a homeowner in Wilmington, DE, noticed their basement taking on water during rainstorms due to clogged gutters, they knew it was time to act—especially with plans to transform their basement into a finished space. They reached out to us at Basement Systems, and our journey together began with a simple customer care call that set everything in motion towards a drier future. Our System Design Specialist visited the homeowner for a detailed inspection of the basement. The problem was clear: efficient water management was needed to protect their home. Our answer? WaterGuard and TripleSafe Sump Pump systems—our one-two punch for waterproofing. The WaterGuard system was meticulously installed along the basement's perimeter, cleverly designed to capture wall and floor seepage before it reaches the living space. Completing our comprehensive solution, the TripleSafe Sump Pump was set in place, armed with three levels of protection to handle the various volumes of water that might threaten the basement's dryness.
Recently, we had the privilege of helping a homeowner in Hockessin, DE transform their wet basement into a dry, stress-free space. The story began when their existing sump pump failed, risking the integrity of their home's foundation and the peace of mind they once had. The basement already had a French drain, well, and a pedestal sump pump setup, but it was clear this system could no longer handle the job. Understanding the urgency, our team stepped in to provide an innovative solution that promised not only to fix the immediate issue but also to enhance the long-term resilience of their basement against water. After reaching out to our Customer Care team, a visit by one of our System Design Specialists paved the way forward. They recommended our state-of-the-art WaterGuard system along with the TripleSafe Sump Pump, which together would create an unparalleled defense against future water-related challenges. The beauty of the WaterGuard system lies in its ability to capture wall and floor joint leaking, channeling it efficiently to the TripleSafe Sump Pump. This elite sump pump system boasts not one, not two, but three pumps to ensure the basement stays dry—no matter what Mother Nature throws its way. Crucially, it has a battery backup pump for when power outages occur, an unsettling regularity during storms that frequently had the homeowner worried.
We recently took on a challenging basement waterproofing project in Odessa, DE. Every time it rained, the homeowner noticed water seeping through the walls, leading to a concerning discovery of black mold. Aware of the critical nature of a dry and safe basement, particularly one being converted into a liveable space, he reached out to us at Basement Systems for a reliable solution. Upon contacting our customer care team, a home inspection was swiftly scheduled. Our System Design Specialist visited the home, bringing years of expertise to bear on inspecting the situation thoroughly. After assessing the basement, the specialist recommended installing our WaterGuard drainage system along with the TripleSafe Sump Pump. These solutions are known for their reliability in keeping basements dry and safe, exactly what the homeowner was looking for.
Recently, we had the opportunity to help a homeowner in Newark, DE, who was looking to make the most out of their partially finished basement. The crux of the issue was a small window that limited the potential of transforming their space into the inviting and functional area they dreamed of. Recognizing the need for a larger, safer exit that would also bring in more natural light, they reached out to us to create an egress window. The process kicked off with a quick call to our Customer Care team, who promptly scheduled a home inspection.
Recently, we had the opportunity to provide a lasting solution for a homeowner right here in Middletown, DE. The homeowner contacted us with a clear idea in mind: converting a small basement window into an egress window. Not only would this provide a safer exit route in case of emergencies, but it would also bring in more natural light to their basement, making it a more enjoyable living space. After reaching out to our Customer Care team, an appointment was set, and one of our experienced System Design Specialists visited the home to assess the situation closely. It was confirmed that the home had a poured concrete foundation, which is crucial for accurate planning and execution of the work. Based on this thorough inspection, we proposed a personalized solution that met the homeowner's specific needs.
Recently, we tackled a challenging, yet gratifying, project in a homeowner's property located in the beautiful town of Claymont, DE. The homeowner was facing a frustrating dilemma – their unfinished basement was susceptible to water ingress, with rainwater pooling up to a worrying depth of 1 foot on several occasions each month. Understandably, this led them to reach out to us in search of a reliable and long-lasting solution. Upon their initial contact, our dedicated Customer Care team swiftly set up an appointment for an in-home inspection. Our keen System Design Specialist visited the property, meticulously diagnosing the severity and source of the water infiltration problem. The recommendation was clear and straightforward: the installation of our robust WaterGuard drainage system and TripleSafe Sump Pump system, along with applying our CleanSpace vapor barrier for ultimate protection.
When one homeowner in Newark, DE noticed their basement was consistently getting wet during heavy rains, despite having a clean drain, they knew it was time to call us at Basement Systems. Their initial concern was with their egress window well filling up, leading to leaks. Upon further discussion, they voiced suspicions that the issue might stem from their aging sump pump system. Upon inspection, it was clear; the existing 13-and-a-half-year-old sump pump didn't quite cut it anymore — particularly in the face of the very heavy rains characteristic to the area. Understanding the importance of not just a quick fix but a reliable, long term solution, we recommended our SuperSump system. Renowned for its high pumping capacity and durability, the SuperSump was exactly what the situation demanded for a definitive solution to the homeowner's problem.
Recently, in Wilmington, DE, we had the opportunity to help a homeowner dealing with a common yet aggravating issue: water seeping in from the base of their basement walls, puddling onto their basement floor. It was a problem begging for a long-term solution, and that's precisely what we were ready to deliver. Our process kicked off with a call to our customer care team, who promptly set up a home inspection appointment. On arrival, our System Design Specialist conducted a thorough examination. The issue was clear, and so was the solution: the WaterGuard system along because of our TripleSafe Sump Pump would be essential in redirecting that unwelcome water away from the basement, ensuring it stayed dry and comfortable.
In Wilmington, DE, amidst the picturesque New Castle County neighborhood renovations, a homeowner faced a common yet troublesome issue: their home's dirt floor crawlspace. This hidden area began to concern them, as they recognized its impact on the overall health and efficiency of their home. Intuitive of the potential escalations, they reached out to us, seeking a solution that promised not just a temporary band-aid but lasting reassurance. Our homeowner was quickly comforted by a welcoming conversation with our Customer Care Team, who lined them up for an inspection.
In bustling Wilmington, DE, a homeowner faced a challenge that could dampen anyone’s spirits—a high-rise, two-story building with a bottom unit notably vulnerable to leakage, exacerbated during heavy rainstorms. This was alarming, especially since the unit was partially underground, making it inevitably predisposed to water accumulation problems. Dispatching a highly experienced System Design Specialist to the building was the first step in our tailored approach. After a thorough inspection, diagnosing the ingress points, and assessing potential future troublemakers, it was evident that a couple of our stalwart solutions—WaterGuard and SuperSump—were needed to navigate this challenge beyond a mere temporary fix. Our WaterGuard system, adept at discreetly guiding water away from the foundation to avoid the common lurking menace of a wet basement, paired with the SuperSump sump pump system, designed for efficient water evacuation, presented the perfect duo for this unique situation.
When a homeowner from New Castle, DE reached out to us at Basement Systems with concerns about basement window leakage every time their backyard flooded, we knew we had to find the perfect solution for their unique situation. They were tired of the constant worry and damage each storm brought and hoped for a new window solution that could handle the pressure. Our process began with a simple call to our Customer Care team, who promptly scheduled a home inspection to understand the depth of the issue. Our System Design Specialist visited the home, comprehensively examining the problem area and confirming that the existing basement windows were indeed the culprits, failing to keep water out during heavy rains and floods.
Recently, we faced an interesting challenge in Middletown, DE, where a homeowner discovered moisture behind his basement stairs and carpet that became wet after every rainstorm. Clearly, this was a problem that couldn’t be ignored, as it not only posed a risk to the structure of his home but also to the health of everyone living there due to potential mold and mildew growth. Our System Design Specialist arrived, and he performed a complete inspection of the basement, determined the source of the problem, and recommended a tailored solution. The solution was our WaterGuard system, designed to effectively channel water away from the basement, ensuring it stays dry and healthy.
Recently, a homeowner in Wilmington, DE, reached out to us at Basement Systems with a problem that's all too common – moisture in their basement. Worried about the potential for damage to their home's foundation and the health risks associated with moist, damp environments, they knew they needed a professional solution. Identifying the core issues, we proposed a comprehensive waterproofing system tailored to their needs. We recommended and installed our WaterGuard drainage system along the perimeter of the basement. This plays a crucial role in expertly capturing wall and floor seam water leaks, directing it to our TripleSafe Sump Pump, essentially the heart of the waterproofing system, ensuring the basement stays dry in any weather condition. For added protection, we installed the CleanSpace Wall System acting as a moisture and vapor barrier, elegantly designed to not only prevent water vapor but also to brighten the basement space. To combat high humidity, which can contribute to musty odors and potential mold growth, we applied the SaniDry Sedona system – a powerful but energy-efficient dehumidifier, making the air healthier and the environment more comfortable.
When a homeowner in Middletown, DE reached out to us about their finished basement getting damp whenever it rained, we were on it. Our System Design Specialist visited, analyzed the situation, and concluded that the optimal remedy was the installation of a new window well, replacing the previous one. The current one had been causing leaks in the basement and was dated.
A homeowner in Wilmington, DE, reached out to Basement Systems USA for help with a basement wall restoration. In addition to our waterproofing and crawl space services, we specialize in basement finishing, and this project was no exception. We restored the walls, enhancing both the appearance and integrity of the space. The homeowner was very happy with the result, knowing their basement was now secure and ready for future use.
Recently, a homeowner in New Castle, DE got in touch with us at Basement Systems distressed about their home. They noticed sagging floors in the kitchen area which traced back to a troubled crawl space beneath – a dirt floor that was easily vulnerable. The homeowner's wanted to have the crawl space encapsulated to ward off future issues, as well. Understanding their concerns, we were ready to help. First came the inspection. Our System Design Specialist, Keith paid a visit, thoroughly examined the crawl space, and confirmed the need for a targeted intervention. After the inspection, we proposed the perfect combo – SmartJack for the support sagging floors desperately needed, CleanSpace for encapsulation to separate the underbelly of the home from the earth, and SilverGlo to ensure the space was not only sealed but insulated against the elements. Our production then crew took over. Jeremy's team installed SmartJack systems to lift and stabilize the defective kitchen floors. CleanSpace, a robust liner, was carefully laid out to seal off the crawl space from moisture, pests, and dirt. To round off the solution, we added SilverGlo wall insulation to enhance energy efficiency and control the internal environment.
Recently, in Wilmington, DE, we encountered a home with a damp, unfinished basement. Water was pooling near the front left corner of the basement. They reached out to us at Basement Systems, triggering a seamless process aimed at turning their basement issues around. After a thorough inspection, our specialist uncovered the root cause and devised a solution crafting a safe and dry environment beneath the home. We recommended installing our WaterGuard drainage system around the interior perimeter to intercept the water, a CleanSpace vapor barrier on the walls to halt any moisture ingress, our SaniDry Sedona dehumidifier to maintain a dry basement air, and our SuperSump sump pump system as the powerhouse to evacuate collected water from the property. With a viable plan in place, our production team set to work. They meticulously installed the drainage system (WaterGuard), ensured CleanSpace was expertly adhered to potentially vulnerable walls, situated the compact SaniDry Sedona to keep basement humidity in check effortlessly, and incorporated the reliably robust SuperSump to serve as the basement's new cornerstone against flooding.
At Basement Systems, we recently had the opportunity to help out a homeowner in Wilmington, DE, who was struggling with a bit of a mystery: their unfinished basement was taking in water, but the source remained elusive. Frustrated with the dampness but hopeful for a solution, the homeowner reached out to us, keen to protect their home from further damage. Upon receiving the call, our Customer Care team promptly set up an inspection appointment. When our System Design Specialist arrived at the home, they conducted a thorough examination of the basement. It didn't take long for our expert to conclude that the best course of action would be installing our WaterGuard drainage system and the TripleSafe Sump Pump. Our WaterGuard system is ingeniously designed to capture wall and floor joint leaks, directing the water efficiently to our TripleSafe Sump Pump, a powerhouse in removing water from basements, which offers triple the protection against water and power outages. Our production team, comprised of a dedicated foreman and skilled installers, went to work with precision and attention to detail. They meticulously installed the WaterGuard around the perimeter of the basement floor and set up the TripleSafe Sump Pump as the central point for water evacuation. Despite the complexity of ensuring a watertight system, the team displayed outstanding professionalism and dedication, closely followed by a thorough cleanup, leaving the area spotless and dry.
This homeowner was vexed by persistent rainwater making its way into their basement. Depending on the direction of the rain, they said, dictated the seepage level - never enough to require buckets and pumps, but enough to cause frustration. They could pinpoint where the water snuck in but needed our expertise to show it the door, permanently. Responding swiftly, our Customer Care team lined up an inspection by one of our astute System Design Specialists. On review, the verdict was clear as day yet resolved with precision engineering - the installation of our WaterGuard drainage system and the SuperSump sump pump system would turn the tides in favor of our homeowner. WaterGuard’s ingenious design discreetly channels unwanted water straight to the SuperSump, a vigilant guardian against basement dampness, ready to expel water with unparalleled efficiency.
Recently, a homeowner in Middletown, DE, reached out to us with persistent issues threatening the comfort and safety of their dual-basement home. They noticed not only was their sump pump discharge inadequately positioned, causing water to circle back into their newer basement, but a concerning crack had also appeared on the floor. Moreover, the old basement presented a peculiar challenge with pink mold flourishing on the walls, a situation they knew called for professional intervention. Understanding the seriousness of their situation, our team promptly scheduled a comprehensive home inspection. Our System Design Specialist swiftly identified key problem areas and presented their informed recommendations, prioritizing a sustainable and efficient solution. To combat these various challenges, we decided that the most effective approach would be to install the SaniDry Sedona product. This state-of-the-art solution is renowned for its ability to dramatically reduce dampness, humidity, and mold, making it the perfect fit for the job at hand.
A homeowner in Wilmington, Delaware, contacted Basement Systems USA with concerns about water and dampness, along with mold growth, in an interior closet. Despite their efforts to find a leak from the ceiling or any plumbing issues, they were unable to pinpoint the source. Our team conducted a thorough inspection and discovered the origin of the water. We recommended a combination of waterproofing solutions, including WaterGuard, which would keep the basement dry by capturing water that seeps in through walls and directing it to a sump pump, and the FlexiSpan system, which would seal any wall cracks to stop leaks, adapting to foundation movement while preventing further water intrusion. Together, these solutions help maintain a dry basement, protecting the home's foundation from water damage.
After completing the installation, the homeowner was very satisfied with how effectively the problem was resolved.
A homeowner in Newark, DE, contacted Basement Systems USA regarding their unfinished basement, where water was seeping through the existing support columns every time it rained. Concerned about the water damage and structural integrity, they sought a professional evaluation. Our team conducted a thorough inspection, pinpointing the source of the water intrusion. We determined that the most effective solution to protect the basement from further water damage was to install a TripleSafe sump pump system along with a WaterGuard drainage system, designed to collect and redirect water away from the foundation. IceGuard was also added to provide additional protection in colder months, ensuring water could still flow out even if pipes froze.
Previous to our visit, a structural engineer also assessed the homeowner’s columns and determined that one needed to be replaced due to compromised stability. At this point, we recommended using our SmartJack system. This adjustable steel support system is specifically designed to stabilize and reinforce weakened columns, making it an ideal solution for homes with foundation concerns. By installing the SmartJack, the homeowner would have a reliable long-term fix, ensuring that their basement remained structurally sound while preventing further sagging or settling.
The homeowner appreciated the comprehensive approach we took in addressing both the water issues and structural concerns, confident that their basement was now safeguarded against future problems and had a secure foundation for years to come.
A homeowner in Newark, Delaware, contacted Basement Systems USA with concerns about their crawl space, specifically looking for effective vent covers to help keep out moisture and pests. Recognizing the importance of a well-protected crawl space, our team was eager to assist. We began by scheduling a consultation to assess the crawl space's current conditions. During our visit, we discussed the various options available, explaining how our high-quality vent covers would create an airtight seal, preventing outside air, moisture, and unwanted critters from entering. We emphasized the benefits of this upgrade, including improved energy efficiency and a healthier home environment.
Once the homeowner decided to proceed, we quickly scheduled the installation. Our team arrived on site and efficiently removed the old, ineffective vents. We then installed the new vent covers, ensuring a proper fit and secure seal to maximize protection. Throughout the process, we maintained clear communication with the homeowner, keeping them informed about each step. The installation was completed at a reasonable price, and the homeowner expressed their satisfaction with the professionalism of our team and the quality of the products. With the new vent covers in place, their crawl space is now better equipped to handle the elements, providing a cleaner and more secure environment.
A homeowner in Bear, Delaware, noticed that their sump pump was constantly running due to excessive water entering their unfinished basement, they were initially advised by the water company to call a plumber. However, no plumbing issues could explain the high volume of water accumulating. That’s when they reached out to Basement Systems USA. Our team performed an in-depth inspection of the entire basement area, looking beyond plumbing to assess possible external water sources.
We identified that water was entering from the surrounding soil, overwhelming the current system. To address this, we installed a SuperSump Plus sump pump, known for its reliability and ability to handle heavy water loads. Additionally, we included a new discharge line and a landscape outlet to ensure water was redirected well away from the home, preventing further accumulation in the basement. Now, the homeowner enjoys a much drier basement with a properly functioning system, ready to handle any weather conditions.
Recently, in Newark, DE, we encountered a homeowner who was battling with issues within their basement. Days of relentless rain left their basement wet and musty. The walls were weeping and dampness seeping through every crack in the walls. Our process kicked off smoothly with our Customer Care team promptly scheduling a detailed home inspection. Our System Design Specialist then made a house call, diving deep into the root of the problem, performing a thorough inspection of the troubled basement. The perfect solution was our dynamic duo of our WaterGuard drainage system and the TripleSafe Sump Pump system; the best products when it comes to basement waterproofing. The WaterGuard system is designed to catch wall perimeter and under-floor seepage before it gets a chance to wet your floor, while the TripleSafe Sump Pump has triple protection for your basement, making it virtually an unsinkable fortress against water.
When a Lansdowne, PA homeowner noticed water seeping into the unfinished part of their basement during heavy rainstorms, they knew it was time to seek professional help. After reaching out to Basement Systems USA, our team promptly arrived to assess the situation. We discovered that the water intrusion was primarily due to ineffective drainage and a lack of moisture barriers.
To address this issue, we recommended and installed the Wallie 36” CleanSpace Wall System. This system works wonders by acting as a vapor barrier, effectively sealing off the basement from outside moisture. We also installed a TripleSafe 3 Sump Pump, equipped to handle any future surges in groundwater. We incorporated a trench drain to guide any excess water towards the sump pump, and a WaterGuard drainage system, specifically designed to catch and redirect water away from the foundation. With all these systems working in harmony, the homeowner can now rest easy, knowing their basement is well-protected from any water issues.
The homeowner was extremely pleased with the outcome, noting the thoroughness of our team and the noticeable improvement in their basement. Their confidence in our solutions was evident, and they were reassured by the comprehensive approach we took to safeguard their home.
A homeowner in Newark, DE, recently reached out to Basement Systems USA after noticing water seeping into their basement through an egress window. The problem wasn’t just the leaking window itself; the window well wasn’t draining properly, creating a persistent risk of flooding during heavy rain. They knew it was time to bring in an expert to find a lasting solution.
When our team arrived, we carefully assessed the situation and determined that a few crucial upgrades would be necessary to fully protect the basement from future water issues. First, we installed a WellDuct Drain, designed to efficiently capture and redirect water away from the window well, preventing it from accumulating around the egress window. These features are essential for preventing leaks and keeping the window well free of standing water, even during the heaviest downpours. Next, we installed an IceGuard to provide an additional safeguard against any potential drainage clogs due to ice or debris. Finally, we equipped the homeowner with a SuperSump Plus sump pump, a powerful system that ensures any water reaching the basement is quickly and efficiently pumped out. This setup offers the homeowner peace of mind, knowing that their basement is now protected by a comprehensive drainage and waterproofing solution.
The homeowner couldn’t have been happier with the results. They were impressed by the care we took in identifying the right solutions for their specific needs and relieved to finally have a dry, protected basement.
In Wilmington, DE, we got a call from a homeowner looking to reclaim their basement. It was a classic case we often see - a partially finished basement plagued by excessive moisture and the lurking threat of mold behind the drywall. Their main goal was to get this problem under control, eventually refinishing their basement for additional living space. Our process kicked off with a comprehensive home inspection. Our skilled System Design Specialist, Keith visited the property, identifying key issues contributing to the moisture problem and proposed a tailored solution perfectly fitting the homeowner’s needs. Given the situation, we recommended a combination of our premier products: WaterGuard to catch wall seepage and prevent it from reaching the floors, the TripleSafe Sump Pump to efficiently pump out water, our CleanSpace vapor barrier for additional safeguarding against humidity, and the SaniDry Sedona to tackle any airborne moisture quickly and efficiently. Once our plan was set, our dedicated production team took over. The installation integrated these systems carefully to avoid disturbing the home more than necessary. The results spoke for themselves. The once moisture-ridden basement transformed into a dry, comfortable area ready for its makeover into what the homeowner aims for. Less humidity meant no worrying about mold or mildew giving this family peace of mind about the health of their home's foundation.
Recently, we had the pleasure of helping a homeowner in Claymont, DE, address an all-too-common problem that many homeowners face: a damp, musty crawl space. This was resulting in unpleasant odors permeating through to their living space and concerns about potential health issues and structural damage to their home. After the homeowner reached out to our customer care team, we quickly scheduled a home inspection to assess the extent of the problem. Our System Design Specialist visited the home, performed a thorough inspection, and identified that high humidity levels and moisture were the culprits behind the musty smell and dampness in the crawl space. Our solution? The CleanSpace system. This is a state-of-the-art encapsulation method that's specifically designed to transform dirty, moist areas into clean, dry spaces. Upon approval from the homeowner, our production team, consisting of a skilled foreman and experienced installers, went to work. They started by preparing the crawl space and then meticulously installed the CleanSpace encapsulation system. This system completely isolates the home from the earth, dramatically reducing the humidity levels and preventing moisture from entering the crawl space.
The homeowners in Bear, Delaware, contacted us at Basement Systems USA with concerns about standing water in their backyard. Heavy rains often left pools of water that wouldn’t drain properly, causing trouble with the yard’s usability and the health of their landscaping.
After a thorough evaluation, we recommended installing a Lawnscape system to address the drainage issue. A Lawnscape system works by directing water away from areas where it tends to accumulate, keeping the backyard dry and protecting the home’s foundation. By directing rainwater to a designated location, it prevents erosion, keeps plants healthy, and minimizes the risk of foundation issues caused by water infiltration.
The installation process was smooth, and the end result was a much-improved backyard. The homeowners were highly satisfied with the outcome, as their yard was now free of water, and they had peace of mind knowing their foundation was protected. They expressed great appreciation for the care and attention to detail our team demonstrated throughout the process, noting how much better their outdoor space had become.
A homeowner in Newark, DE, reached out to Basement Systems USA for help transforming his partially finished basement. The space already had one enclosed room and a partially finished bathroom, but the rest was an unfinished area that left much to be desired. Our client wanted to create a more cohesive, functional space, and we were ready to make that happen.
After conducting a thorough assessment, we developed a plan for a total basement finishing. This included adding walls, ceilings, and new tile flooring to seamlessly blend with the existing finished areas. We worked carefully to ensure that each detail met the homeowner's vision, bringing the space together with high-quality materials designed for longevity and comfort.
Once the project was complete, the transformation was impressive. The newly finished basement now felt like an extension of the main living area, and the homeowner expressed genuine satisfaction with the results. Our team was grateful for the opportunity to make a real difference, turning an underutilized space into one the homeowner can now fully enjoy.
Recently, at Basement Systems, we had the opportunity to help an entire apartment complex in Newark, DE, take control of their waterproofing needs. The complex was facing widespread issues with water in their basements—a problem that's not only annoying but can also lead to significant damage if left unchecked. After the property management contacted our Customer Care team, worried about the potential damage from water intrusion, we were quick to respond. A System Design Specialist from our Sales Team visited the site for a thorough inspection. It was clear that a comprehensive solution was needed to protect the homes from water damage, so we recommended installing our reliable TripleSafe Sump Pump and the effective WaterGuard system in all units. Our production team, equipped with the expertise and dedication to excellence, got to work. The installation of the TripleSafe Sump Pump ensures that any water entering the basements is efficiently pumped out, providing peace of mind during even the heaviest of rains. The WaterGuard system, on the other hand, acts as an interior perimeter drainage system, catching water at its entry point before it can cause any trouble. The transformation was remarkable. By the time our team wrapped up, the apartment complex was equipped with the latest in waterproofing technology. The residents can now enjoy the comfort and security of a dry basement regardless of the season.
When homeowners in Newark, DE, started noticing their basement leaking during every heavy storm, they knew they needed expert help. Their existing french drain system just wasn't cutting it. They reached out to us at Basement Systems for the first line of defense against the intrusions. Upon visiting their home, our System Design Specialist performed a thorough inspection. The diagnosis? The basement needed not just a solution but a comprehensive system crafted to keep it dry all year round, no matter the weather. We recommended a combination of our top products: WaterGuard for efficient interior perimeter drainage, a TripleSafe Sump Pump to powerfully eject water, CleanSpace wall covering to block moisture and humidity, and a SaniDry Sedona to maintain dry, healthy air. Our dedicated production team got to work, meticulously installing each component of the system. Starting with the WaterGuard, we placed it strategically around the perimeter to capture any incoming water efficiently. Then, the TripleSafe Sump Pump was installed, guaranteeing triple protection against moisture, even in the case of power outages or overwhelming flood conditions. For an added layer of protection, CleanSpace wall covering was expertly attached to the basement walls, defending against moisture intrusion and venting any captured water back into the system for removal. Finally, the SaniDry Sedona was set up, ensuring the air remained dry and habitable, far from the damp, musty dungeon it used to be. In finishing, what used to be a basement dreading each forecast of rain has been transformed into a stronghold against moisture.
In Wilmington, DE, a homeowner was puzzled by the unwelcome water intrusion into their unfinished basement, noticing it primarily during rainfall but unable to trace its exact entry points. The existing sump pump pit, shallow and ineffective, didn't ameliorate matters - especially with water seeping in from the area opposite it. Understanding the gravity of ignoring such issues, they reached out to us at Basement Systems for a reliable solution. Our approach kicked off with a detailed home inspection by one of our System Design Specialists, who diagnosed the complexity of the problem. They recommended the installation of our WaterGuard drainage system alongside a SuperSump pump system, tailored specifically to address and resolve the unique challenges faced by the homeowner. WaterGuard was engineered to capture wall and floor joint water leakage effectively, channeling it away inconspicuously and maintaining the basement's dry state. Following closely, the introduction of the SuperSump pump was pivotal in preparing for denser water flows, offering much-needed depth and power to actively eject water away from the foundation and, thus, safeguarding the basement against future water woes. Our production team, targeted and meticulous, seamlessly executed the install, showcasing the depth of both skill and care in ensuring the homeowner's satisfaction is met.
When a homeowner in Wilmington, Delaware reached out to Basement Systems USA, they were dealing with a range of dampness issues in their unfinished basement and crawl space. Heavy rains frequently caused water to pool in the crawl space, leaving the concrete floor damp and allowing mold to start forming on the walls. While they already had a sump pump, they weren’t confident it was effectively handling the water or keeping the space as dry as it should be.
We knew this type of situation required a comprehensive approach to address the water intrusion and protect their home long-term. After a full assessment, our team recommended a CleanSpace encapsulation system with drainage matting for the crawl space to seal it off and prevent future moisture build-up. To tackle the existing mold, we used our specialized Mold-X treatment to safely and thoroughly treat affected surfaces. To manage humidity levels, we installed a SaniDry Sedona dehumidifier, ensuring that the air quality remained healthy and mold wouldn’t make a return. We also applied our CarbonArmor spray foam insulation to seal any cracks and help with energy efficiency. By the end, the crawl space and basement were completely transformed, creating a cleaner, healthier environment for the homeowner.
A homeowner in Wilmington, Delaware, reached out to us at Basement Systems USA, frustrated by water constantly seeping into one corner of her basement. Every time it rained heavily, she said, the water would pool near the wall and almost flood the area. Our team inspected the situation thoroughly, noting the water pathways and areas of weakness. We determined that the best approach would be to install a WaterGuard system, a CleanSpace Wally 36-inch liner, and a CleanSpace encapsulation system for the crawl space.
The WaterGuard system is a key solution here, acting as an underground drainage track that catches water before it can reach the basement floor. By guiding the water toward a sump pump, it keeps the space dry and prevents flooding. We also installed a CleanSpace Wally 36-inch, a durable liner that protects the basement walls from moisture while improving air quality. For additional protection, we extended CleanSpace encapsulation into the crawl space, which acts as a powerful barrier against outside humidity and moisture.
With all these systems in place, the basement is now fully protected, and the homeowner is relieved to have a dry, secure space, rain or shine.
When a homeowner in Newark, DE noticed signs of dampness and some unsettling hairline cracks on one of their basement walls, they realized it was time to call in the experts. That's when our team stepped in. With a quick call to our Customer Care team, an appointment was scheduled for a home inspection to get down to the root of the problem. Upon arrival, our System Design Specialist did a thorough inspection and concluded that although there was no major water intrusion, the dampness and the cracks were warning signs that shouldn't be ignored. The solution we proposed consisted of installing our efficient SaniDry Sedona, a dehumidification system known for its unparalleled ability to keep basements dry and healthy by removing ten times the amount of water from the air compared to traditional units, and our CleanSpace Wall System, a premium vapor barrier designed to keep away any moisture that could penetrate through the walls. Our production team arrived at the home ready to transform the basement. They meticulously installed both the SaniDry Sedona and CleanSpace systems, paying close attention to the existing hairline cracks and dampness issues. Not only were these installations geared towards correcting the alarming signs the homeowner initially spotted, but they were also preventative measures against future problems.
Recently, we had the pleasure of working with a homeowner in Wilmington, DE, who was encountering a frustrating issue with their unfinished basement. Every time a heavy storm hit, they found themselves battling against water leaks that soaked the floors and moistened the walls. They knew this was a problem they didn’t want to ignore, so they reached out to us for help. After contacting our Customer Care team, we scheduled a thorough home inspection to understand the root of the problem better. Our System Design Specialist visited the homeowner's property, inspected the basement, and diagnosed the issue. The solution we recommended included the installation of our top-of-the-line WaterGuard drainage system, the TripleSafe Sump Pump for unbeatable water evacuation, and the SaniDry Sedona to handle the high humidity levels, ensuring the basement remains dry and comfortable. Our production team, led by an experienced foreman, went to work. First, we installed the WaterGuard along the basement's perimeter to capture the incoming water effectively. Then, we placed the TripleSafe Sump Pump system in the lowest part of the basement, equipped with three pumps to ensure the basement stays dry, even in overwhelming storm conditions. Finally, the SaniDry Sedona dehumidifier was set up to maintain a healthy humindity. Throughout the process, we made sure to keep the area tidy, cleaning up diligently after each step was complete. The outcome? A transformed basement that left the homeowner at ease, no longer worried about the aftermath of storms.
This homeowner reached out to our team, frustrated with a months-long water intrusion issue within her basement. With each rain and storm, the issue had gotten worse. Our dedicated team resolved the issue by installing our effective WaterGuard drainage system around the perimeter of the basement. Our SuperSump pump system was also implemented, and connected to the drainage system. The photo attached shows the satisfied homeowner alongside our foreman, Esteban!
When a homeowner in Wilmington, DE, reached out to us at Basement Systems with concerns about their partially finished basement, they were understandably worried. The presence of dampness and a suspicion of mold in both the finished and unfinished areas, especially after rainfall when they noticed water seemingly seeping up from the floor, was causing them distress. First, our Customer Care team scheduled a comprehensive home inspection to understand the extent of the issue. Then, a System Design Specialist from our Sales Team visited the home for an in-depth evaluation. After diagnosing the problem, the recommended solution was to install our WaterGuard system, an effective way to channel water out of and away from the basement. Our production crew, led by an experienced foreman and accompanied by skilled installers, then took charge of the installation process. They worked meticulously to install the WaterGuard system, ensuring that every step of the process was carried out with precision and care, focusing on not just remedying the immediate problem but securing the basement against future water intrusion.
When a Newark, DE homeowner noticed mold creeping on the corners of their unfinished basement walls, alongside persisting high humidity, they knew it was time to call in professionals. That's where we, Basement Systems, came in. Our initial step involved our Customer Care team, who quickly set up a detailed home inspection to ascertain the root cause of the problem. Our experienced System Design Specialist laid out the situation clearly: the homeowner's basement was in dire need of an effective waterproofing system to combat moisture and mold growth. The prescribed remedy? Installing our proven WaterGuard drainage system along with the CleanSpace vapor barrier to tackle the humidity and mold issues hand in hand. WaterGuard, designed to neatly sit below the basement floor but above the foundation footing, ensures any water entering the basement is captured and redirected away from the property, thus keeping the area dry. Concerning CleanSpace, this product was chosen for its amazing ability to act as a barrier, locking out moisture and mold, ensuring the walls remain dry and mold-free. Once our solutions were carefully explained and approved by the homeowner, our talented production team took over. They efficiently set up the WaterGuard and CleanSpace, paying close attention to detail to ensure the system worked seamlessly and didn't disrupt the aesthetics of the basement
When a property manager in Newark, DE, reached out to us with concerns about their apartment complex needing support, we knew we had to step in with a swift, reliable solution. The issue stemmed from foundational instability, which is a threat not just to the property's integrity but to the safety and comfort of its occupants as well. Understanding the urgency of the situation, we set an appointment to inspect the property thoroughly. Our System Design Specialist, Gary, equipped with the knowledge and tools necessary, performed a comprehensive home inspection. It became clear that the foundation needed immediate intervention to prevent further damage. The solution proposed for this complex problem was the installation of Push Piers, designed to stabilize and lift the foundation back to its original position. These piers are driven deep into the soil beneath the foundation, anchoring the building securely and providing a long-term solution to prevent future settlement. Our production team, led by an experienced foreman and backed by skilled installers, got to work implementing our recommended solution. Installation began with minimal disruption to the property and its residents, showcasing our commitment to providing not only effective but also respectful service. Now, the building’s foundation is secure, significantly reducing the risk of further foundational issues.
To combat water intrusion issues in this homeowner's basement, our team installed our trusted WaterGuard drainage system along the footer of the basement foundation, connecting it to our SuperSump system. These systems ensure the basement stays dry all the time. See the attached photo for a look at the satisfied customer!
This homeowner's dirt crawl space was in dire need of new insulation, especially with winter months and cold weather fast approaching. The space also had humidity and moisture issues, creating the inevitable threat of mold. Our team installed our SilverGlo insulation along the entirety of the crawl space, along with installing our trusted Sanidry Sedona dehumidification system. This dehumidifier eliminates moisture, mold, and odors in the space. Attached is a photo of the satisfied customer after the project was completed!
This homeowner reached out to our team here at Basement Systems with concerns regarding moisture and mold in his crawl space. Our team addressed the mold by encapsulating the entire space with our trusted and patented products, such as our CleanSpace vapor barrier and SilverGlo insulation. This protects the space from moisture and the threat of mold. Attached is a photo of the homeowner, satisfied and relieved after we washed his worries away!
After worrying about the water intrusion in her basement for far too long, this homeowner reached out to our team here at Basement Systems for a free estimate and inspection appointment. To ensure her basement stays dry, our team installed our WaterGuard drainage system as well as a new sump pump! Attached is a photo of the relieved and satisfied homeowner alongside our trusted foreman, Zak!
When a homeowner in Wilmington, DE noticed that his unfinished basement, though not currently experiencing water intrusion, showed signs of risk due to age-old parging on the walls and windows from the 1960's begging for a replacement, the call was made to us at Basement Systems. Understandably, the aim was clear – to reinforce his basement's defenses against water right before issues could take root, ensuring a durable, dry space for years to come. Upon reaching out to our company, our dedicated Customer Care team rapidly set up a detailed home inspection. A specialist from our Sales Team then visited to assess the situation firsthand, diagnosing the aging barriers as potential threats for future water intrusion. The solution seemed evident: installation of our proven WaterGuard system to channel any potential water away, a TripleSafe Sump Pump to diligently remove any water that accumulates, and our CleanSpace liner to permanently seal and protect the basement walls. Moreover, the outdated windows were flagged for immediate replacement to create not only a watertight seal but also enhance overall house aesthetics and insulation. Our production team, skilled and ready, converted plans into action, delivering both our advanced products system and windows.
Recently, a homeowner in Wilmington, DE, discovered an unwelcome leak in the unfinished portion of their basement. Understandably concerned about the potential damage to their home and in search of a reliable fix, they reached out to us, Basement Systems, for help. A System Design Specialist from our sales team visited the site, carefully assessing the situation. It was determined that the best solution for the homeowner's leaking basement issue was the installation of our WaterGuard system — an innovative product designed specifically for efficient basement waterproofing. Once diagnosed, our highly skilled production team, led by a seasoned foreman and supported by expert installers, got down to business. They expertly installed the WaterGuard system, effectively addressing the leak by providing a discreet yet powerful way to guide water away from the basement.
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