Responsible Basement Finishing & Waterproofing Experts Serving New Castle, DE

Recently, a homeowner in New Castle, DE got in touch with us at Basement Systems distressed about their home. They noticed sagging floors in the kitchen area which traced back to a troubled crawl space beneath – a dirt floor that was easily vulnerable. The homeowner's wanted to have the crawl space encapsulated to ward off future issues, as well. Understanding their concerns, we were ready to help. First came the inspection. Our System Design Specialist, Keith paid a visit, thoroughly examined the crawl space, and confirmed the need for a targeted intervention. After the inspection, we proposed the perfect combo – SmartJack for the support sagging floors desperately needed, CleanSpace for encapsulation to separate the underbelly of the home from the earth, and SilverGlo to ensure the space was not only sealed but insulated against the elements. Our production then crew took over. Jeremy's team installed SmartJack systems to lift and stabilize the defective kitchen floors. CleanSpace, a robust liner, was carefully laid out to seal off the crawl space from moisture, pests, and dirt. To round off the solution, we added SilverGlo wall insulation to enhance energy efficiency and control the internal environment. 

When a homeowner from New Castle, DE reached out to us at Basement Systems with concerns about basement window leakage every time their backyard flooded, we knew we had to find the perfect solution for their unique situation. They were tired of the constant worry and damage each storm brought and hoped for a new window solution that could handle the pressure. Our process began with a simple call to our Customer Care team, who promptly scheduled a home inspection to understand the depth of the issue. Our System Design Specialist visited the home, comprehensively examining the problem area and confirming that the existing basement windows were indeed the culprits, failing to keep water out during heavy rains and floods. 

Recently, we had the pleasure of assisting a homeowner in New Castle, DE, who found themselves facing basement issues. Their sump pump had failed, leading to the discovery of cracks in their foundation, right when they were considering refinishing their basement and adding an egress window. They needed a solution that not only addressed the immediate problems but also secured their basement's future. We understand that every home has its unique challenges, so our System Design Specialist carefully evaluated the situation, focusing on providing a solution tailored to the homeowner's needs. With a diagnosis in hand, we recommended the installation of our WaterGuard system, the TripleSafe Sump Pump, and our CleanSpace liner - an unbeatable trio for keeping basements dry and protected. The WaterGuard system was designed to efficiently intercept water at the perimeter of the basement, directing it to our TripleSafe Sump Pump, ensuring the basement stays dry all year round.

This homeowner was struggling with constant dampness in her basement, so she contacted us at Basement Systems USA! Our team installed our WaterGuard drainage system along the basement's footer and connected a new SuperSump pump system to the WaterGuard. These products efficiently collect and expel water from the home, keeping the basement dry!

When a homeowner from New Castle, DE, faced persistent water pooling under their basement stairs and leaks entering their finished basement during heavy rainfalls, they knew it was time to call us. As showcased in our photo gallery, we installed WaterGuard around the basement perimeter and a SuperSump pump system to effectively address and eliminate the issue. 

When a homeowner in New Castle, DE, reached out to us at Basement Systems USA, they were battling a frustrating and recurring problem: water pooling under the basement stairs during heavy storms, resulting in leakage that compromised their nicely finished basement. The homeowner had discovered French drains hidden behind moldings but could not locate a sump pump or a sump pit—an essential combination for a functional waterproofing system. The challenge was clear: they needed a reliable solution that would protect their living space and investment from water damage. After contacting our Customer Care team, we promptly scheduled a home inspection to understand the full extent of the problem. Our System Design Specialist performed a thorough investigation of the basement, identifying the water entry points, including troublesome leaks from under the basement floor and near the fireplace. Our recommendation was straightforward: the installation of our WaterGuard interior drainage system alongside the SuperSump sump pump system. The WaterGuard system would effectively capture wall and floor seepage before it reached the basement space, directing it to the SuperSump pump, which would then efficiently eject the collected water away from the home. 

This basement finishing job required a lot of trenching to connect sewage pipes with the injector pit for the bathroom installation. Once that was out of the way, we were able to finish the basement with our Total Basement Finishing EverLast walls and MillCreek flooring systems. These products are a guarantee against future water damage and mold growth. The basement transformation is beautiful and looks like an entirely new space.