Testimonials for Basement Systems USA

The team did an excellent job! I’m amazed at how clean they were! Appreciate that you could get us in early as well.

1) Friendly salesperson, convincing and with good sales skills 2) The Installation Manager was very knowledgeable and with excellent customer skills. Very good at explaining the project and the proposed solution 3) The installation went very well. No issues with the crew, punctual, hard workers with excellent workmanship and professionalism. Left the area spotless, no mess left behind 4) I also like the material and the items used for support. Seems to be very strong and able to support without any issues. 

HMS Insurance Associates, Inc. has written the account for Basement Systems USA since 1999 and has never experienced a liability loss on the work performed and completed by Basement Systems nor have they had any losses resulting from theft by an employee.

My wife Fran and I want to commend you and the crew that performed the actual waterproofing work in the basement of my home between September 13th and 15th. Those guys really did a first-class and physical job, while I just sat and observed as they did it. They certainly are knowledgeable in their field. We also appreciate how you explained the system technique for us and the financial aspects of the contract. We would not hesitate to recommend Basement Systems USA to our friends and neighbors who might some day require this type of service. Sincerely, Walter

I wanted to send my thanks and a job well done by your Basement Systems crew. Your recommendations and proposal were spot on. The project manager did a great job, the water guard is phenomenal and the de-humidifier is the best thing we ever did.  The basement no longer smells damp and musty and looks wonderful. This investment has exceeded my expectaions!

The entire crew was polite, considerate, and industrious.

ZAK was an Absolutely Tremendous Forman, extremely Hard Working with his Excellent Team ! He was Extremely Knowledgeable and Excellent at Explaining to me what was going on for me to understand the entire system he was installing! On top of that Zak worked Diligently helping me to be Safe as a Handicapped Customer. Helped me up and down 13 steep steps, removing drop clothes from them each time so I would not trip in order to see the Great Progress they were making on my Beautiful Egress Window and Sump Pumps!

This was a good experience from the customer standpoint. The solution provided appears to be top-notch and I get the feeling the work would be completed properly. At this point its a matter of cost and how it compares to other providers. If money was not an issue, I would choose this company immediately.

Aaron was great! 

Devin and his crew did a wonderful job! They were professional, polite and always available to answer any of my questions. You are very fortunate to have such quality individuals representing you to your customers.

I had water leaking into my basement from the wastewater exit pipe. Basement Systems USA tried a repair job from the inside. The next rainfall I had more water leaking in the same spot. The company came back out and dug down from the outside and resealed that way. We've had a few big storms since and not a drop in the basement. Unlike the first company I hired for this repair, Basement Systems stood by their guarantee and did what it took to get it right. Awesome job. Highly recommend!

You guys did an amazing job! We are very pleased with everything that was done. Our crawlspace is 90% better than it was!

Just had Austin and Miguel finish installing a landscape outlet. They were both professional and courteous. Finished the job in a timely manner and explained to me how the system works. Would highly recommend them and Basement Systems

Professional and competent staff that work hard to make everything perfect

I am pleased with the entire experience. The crew worked incessantly, they were polite, respectful, courteous and never complained. Devoin was completely acceptable and Empathetic to the situation with my ill sister and went beond expectations to accommodate us and avoid any disruptions in her life. I can’t begin to express my gratitude for his cooperation. My crawlspace is completely transformed and I can already notice the difference in the air throughout the house! Excellent work!