Testimonials for Basement Systems USA

Install went very well and we are very pleased with the work. Of course, it has not rained very hard recently, so time will tell. We have no questions at this time. Thank you!

We recently hired Basement Systems USA to install a sump pump and basement air system in our new home in Glen Arm, MD. They did a great job! Their communication and workmanship was incredible. We ll definitely be recommending them to our friends and family!

Crew did a great work, they worked really hard, everyone was very polite and the finished product looks great! 

Javier and crew went above and beyond. Everyone that has been here and everyone I've been in contact with at the office, has been wonderful!

Competetive Price and Good Product

 just checked the basement and everything is dry and looks great!

Dear Sirs, I have written this letter to tell you how much I appreciate your employee Pete Westera, and therefore your company. I first phoned Basement Systems about two years ago. he came to my home, assessed the situation, and made his recommendations. He explained very well - so clearly, with all the details, and no sales pressure. I was not an easy sell, but he was always very courteous and helpful when I phoned for more facts and for the names of local customers.  This summer, I phoned to ask him about an Ultrasump. Again he was patient and very imofrmative. After my husband also talked thim, we decided to get this pump. Pete installed it, and did the annual check-up and service at the same time. He told me of ways I could improve my situation with a sincere interest in amking my absement as dry as possible, and a strong belief in your products. I cannot recommend him highly enough. thank you for being the kind of company that employs such people.  Yours Truly, Judy B.

Perfect. Outstanding service. Full basement waterproofing.

Javier & his crew were punctual, friendly & did job efficiently  

Javier Villagomez did a great job for me he's service the sump pump and check the rest of my system he did a great job thank you"

The guys did a super great job, so beautiful.  I love it!   I really appreciate how clean and neat they left everything each day.     And YOU are right on the ball,  Gretchen

Basement Systems USA resolved our wet basement issues! Workers arrived on time, cleaned the area at the end of each work day. They were polite and completed the job in the time frame as planned. The owner followed up daily. I would definitely recommend this company.

I've been really pleased with the basement waterproofing job done by Basement Systems USA. Tina, the Production Manager, does a great job of proactively communicating, and the crew does a good job of communicating as well their time of arrival. I usually like to be present when work is going on, but wasn't able to in this case. However, I was happy to see each time I went down, progress, and that it was being done well. Would gladly recommend them to others.

Salesman/Inspector Pete Westera was on time for his appointment and understood our concerns and asked pertinent questions and made helpful suggestions. He also followed up through the process to make sure we were happy. The foreman Esteban was outstanding.He showed up on time every morning and communicated with us on what we could expect that day. The whole crew was extremely respectful and at the end of the day Esteban would stop by before he left to tell us what he accomplished that day. The other thing was how well they cleaned up after themselves every day. Recently, we had a plumber work in our basement and when he left and we were cleaning up after him I remember remarking I miss the way basement systems cleaned up. The best thing I can say about the work Basement Systems did is that my wife is happy! I know she is a picky customer and yet she is pleased.